


Based on authentic user experiences
Krisjan Kck Lazer Karpouzis
6731 reviews
N/A
5 months ago
After-sale support is bad
After-sale support is bad I ordered one kit and had to pay an extra 260 on import to fees to my country Greece The kit that arrived was not the correct kit for my motorcycle They resent me a replacement that got stuck in customs as usual but they won t accept paying the import fees I have been calling and talking to Madstad Engineering and customs controls daily for the past two weeks without any result
Upset Customer
6731 reviews
N/A
5 months ago
Buy at your own risk Horrible Company to work with
I bought the 18 clear shield and am disappointed in Madstad It still isn t on my bike because they sent the wrong fork mounts for my T120 2016 The mounts are different from those pictured in the instructions they are different from those pictured on the site photos Also the edge of the cast acrylic is unfinished There are cut marks the full way around and a sharp 90 degree edge on front and back The edge on windshields they sent to the magazines and retailers have roundovers and polished edges The one I got looks like they just dont care as long as they had something to send Just a lazy job not paying attention to delivering a custom cut non-returnable 20 I hate customers restocking fee product You have a patent so you can prevent others from doing a better job than you on producing this product which is sad because my first impression is that other than dealing with physics you don t do a very good job When the correct mounts came in days later they came damaged 5 days to make ship and deliver custom windshield with wrong parts 8 days to make ship and deliver damaged brackets They were dinged through the paint pitted and had tarnish accumulation on the bare metal This came as an extra shock since support told me that they had just been shaped and made which led to the delay Either I was lied to or they have such horrible quality control that they managed to not only damage new parts but also leave them in an environment sufficient to develop same day rust Very disappointed especially for the price I guess that s the price of patents