Maeco Reviews

Don t buy castors

Bought dehumidifier December 23 Not supplied with castors Paid 20 for set of 4 Extremely difficult to fit Useless on carpeted areas mine is low pile as they are about 50p in size for a 12L dehumidifier Contacted company who are NOT INTERESTED in a refund for a useless set of castors unless I can RETURN said castors These will be absolutely impossible to remove some people have had to use a rubber headed hammer to fit theirs Not happy that not being refunded for a poorly designed product

Brilliant help for a problem

Brilliant friendly service all ran like clockwork fast and efficient

Excellent After Sales Repair Service

My Maeco dehumidifier Junior DDL stopped working shortly after warranty expired I contacted them and a failed PCB was promptly diagnosed carriage labels supplied for return and machine repaired free of charge and returned in full working order with upgraded PCB also promptly Very impressed with their after sales problem solving customer service Strongly recommended Thank you Maeco

I ve been really impressed by Maeco

I ve been really impressed by Maeco they gave me the best customer service I ve ever had for an electrical appliance My DD8L Zambezi dehumidifier developed a faulty fan after four and half years of continuous running Maeco staff were so helpful Even though I was two and a half years beyond my warranty period they agreed to pay the postage for me to send the machine to them for repair then shipped it back to me at no cost They were so fast the machine was back with me fully repaired within four working days I d recommend paying the 20 for a full service and clean my machine has come back looking as good as new and I expect it will last for years longer Nice job Maeco On the basis of this service I m going to stick with the brand

Absolutely fantastic customer service

Absolutely fantastic customer service from Meaco I would not hesitate to recommend them In particular Sharon went the extra mile She personally organised repair packaging courier pickup for me What a lovely woman - a credit to the company

excellent customer service

This company offers excellent customer service We had a broken cable and they immediately sent us a new one That turned out to be one for a different model but without delay they sent us the correct one Always quick replies to any inquiries or requests

Bought myself a Maeco Arete One 10l

Bought myself a Maeco Arete One 10l dehumidifier for my small studio flat around 30m ish Here s my opinion after 3 months of ownership Looks Aesthetics 10 10 Discreet and clearly well designed with a great blend of functionality yet sleek aesthetic Cost 7 10 admittedly it is a large investment to begin with but the value i have noticed over 3 months is incredible Effectiveness 9 10 for my relatively small drafty cold studio this dehumidifier has been a lifesaver dries clothes within the same day no heating required Night mode is bliss And the app connection allows me to easily check in on my flat and change settings remotely However I do notice my flat isn t able to reach a humidity lower than 55 likely because the windows are drafty although this is still a great achievement as usually it would be 70 in the flat Air Purification 8 10 After 3 months of ownership i have just changed the HEPA 13 filter on my unit I didn t realise just how grey and discoloured the filter had gotten until I compared it with a new one really impressed at the captured dirt and pollutants My only issue is a lack of charcoal HEPA combo and I d love the product to have some kind of sensor to tell me the air quality in the app perhaps in a future iteration of their arete line Summary Maecos Arete One range are a great investment for someone seeking a discreet well designed dehumidifier It s running costs are minimal and I love the app connection some customisability with custom manual fan speed in app and air quality monitoring would be ideal but the three presets work well too I expect this product to last several years from my experience so far and the warranty is a plus Looking forward to seeing the next iteration in the Maeco range and seeing their tech The Maeco Arete One range is a buy