Based on authentic user experiences
Andreas Siedentopp
6727 reviews
N/A
8 months ago
No meaningful customer service
I made an order for two painting kits but I have never received anything So far they have refused to do anything about it but tells me that I have to call their supplier Very poor service
John Clarkson
6727 reviews
N/A
8 months ago
Unreliable service response delivery
The order I placed with them as to arrive in 5 to 8 days It is now day 14 and I have received nothing I have contacted them and have never heard back from them The paintings were to be a Christmas gift I tried tracking the parcel but there has no update on the website for the past 3 days I will never use them again
Kseniya
6727 reviews
N/A
8 months ago
SCAM - DO NOT BUY
Awful DO NOT ORDER It s been 43 days and I haven t received anything Seems like a scam very upsetting DO NOT BUY - SHIPS FROM CHINA
Ela
6727 reviews
N/A
8 months ago
Never again
Never again Unfortunately I didn t see until too late that the shipment was made from China It s Temu quality at best And the prices are very high This is much better in quality Very annoying
Nevada
6727 reviews
N/A
8 months ago
This company SUCKS
This company SUCKS I ordered a painting for a Christmas gift for a friend It is now the end of Febuary and still no painting In fact they claim that it is still in China After I have had to reach out several times to see where the hell my painting is- they do nothing to resolve the issue and expect me to keep waiting on it I asked for a refund and they offered me 5 Not only is that insulting but sooo frustrating So now I have no painting and lost 40 bucks And they just stopped responding to my emails all together Stay away It is such a headache
Jade Mansell
6727 reviews
N/A
8 months ago
Took a while to arrive as shipping from
Took a while to arrive as shipping from China however it did arrive was a bit hasty to order as hadn t seen any reviews but thought I would leave one in case anybody else has the same concern Painting arrived and 23 different shades meaning the picture is extremely detailed Enjoying painting my pink poker night canvas and looking forward to ordering again
lin king
6727 reviews
N/A
8 months ago
I was always a PBN fan
I was always a PBN fan so when I happened upon this company I was very interested I found the selections so much more elevated with a very retro French style as well I was in love with the quality of paints and brushes The canvas was so smooth My painting came out exactly as I had hoped for and more I then gifted it and my cousin was blown away She asked if I could paint another one for the other walll Of course I cannot wait I ordered the Oysters and Citrus It s very vibrant I m a huge fan I need to paint on and keep calm Thank you