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Reviews
4.25
5-star
81.25%
4-star
0%
3-star
0%
2-star
0%
1-star
18.75%
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Chris Loneragan
N/A
1 year ago
This is an utter scam of a company
This is an utter scam of a company I subscribed for one year pro use One year later I get a message from them saying I have now resubscribed at a much higher price I did not authorise them to make my subscription a recurring one and they did not tell me in advance that a payment would be taken or how much it would be They have used payment details from a year previously and taken money from my account without authorisation There is no easy way to cancel an account on their website and minimal no information about an account is available online Avoid this dishonest and underhand company at all costs
Lucy baxter
N/A
1 year ago
It s not letting e cancel my membership
It s not letting me cancel my membership and won t let me log in Feel that it s a bit of a scam I keep resetting my password and I still can t access it
Marc Bolton
N/A
1 year ago
Time to move on
I ve been using the paid version of MailBigFile for quite a while now and I m going to move to someone else It really is 50 50 whether a file uploads or not and I can t afford that level of unreliability I ve used other sites I m not going to name names and they don t seem to have a problem but MBF consistently stalls during uploads and I have to start again which is incredibly frustrating When their sole function is to upload files and they can t reliably do that then it s time to move on
ADAM
N/A
1 year ago
Very pleased - would recommend
MailBigFile worked very well for gathering photographic and video entries for a large competition We found it easy to use and when we did have questions the support team were very helpful and quick to reply Happy to recommend to others and will use again in the future
PM
N/A
1 year ago
A reliable and easy-to-use transfer tool
We ve used Mail Big File almost since the beginning here at Supreme Creative Its a reliable and easy-to-use transfer tool and has never let us down We regularly send gigabyte files without any problems and lots of our clients have started to use it too The team at MBF are helpful and responsive We would thoroughly recommend Mail Big File
Darren
N/A
1 year ago
We ve been using MBF for 10 years
We ve been using MBF for I think 10 years now maybe more and we couldn t function as a business without it We use several Gigabit connections and have tested the other file transfer systems and MBF is by far and away the fastest download and upload so not only the most reliable but the fastest too It s a serious business tool if you move big files MBF is the one to have
JoelS
N/A
1 year ago
Thank you Steve
Thank you Steve For all your help
Michael Patrick
N/A
1 year ago
Mail Big File Rocks
We re a video production company so we regularly send large video files to clients and they in turn send us gigabytes of stock footage We ve used MailBigFile for years Never had a problem and we love our branded Business account
Michael Ladd
N/A
1 year ago
Works seamlessly and the customer service is the best
I have been using MBF for over five years and I have never had a problem with any uploads - including some very unwieldy files to multiple recipients Recently I had to reach out to customer service to ask about upgrading my account to Business Account so that others could upload files to share with me I have rarely had such friendly helpful and knowledgeable customer service reps There was no waiting in an endless holding loop no pleas press 5 to reach or let me transfer you to the that department I immediately reached someone who solved my answered my inquiry within minutes Can definitely recommend MBF for your large file transfers
Darren
N/A
1 year ago
Wouldn t want to go elsewhere
I have subscribed to MailBigFile for 8 years or so now and would not consider going anywhere else The price is incredibly low service is excellent and the portal has never failed us Why wouldn t you