Mailcoms Reviews

Saved the day

We placed an online order and Katie kindly contacted us to make sure we had selected the right cartridge as she noticed it might not be right for our franking machine She discovered we had made a mistake and sorted it out for us Thank you Katie

Extremely good service

Extremely good service - ordered some small supplies from Mailcoms through Amazon and have been treated as if we are their only last and most important customer This is how it s done properly Will be back with the next order without a shadow of doubt

Outstanding support

I contacted Mailcoms with regards to the new tariff charges I spoke to Sarah who was really polite and extremely helpful throughout the call Sarah explained everything clearly and the support she gave during the call was Outstanding Thank you

Really Supportive

We had an unexpected and complicated issue that has taken quite a while to resolve Katie has been a strong support throughout and on of the key elements in us eventually resolving the issue Thank you for all of your support and assistance It s really appreciated

Really good service

I got in contact with Mailcoms when I had a problem with our franking machine Sarah got back to me really quickly and sent me a guide as to how to solve the issue with the machine This all worked perfectly and our franking machine was up and running again in no time I also ordered some ink and that arrived the next working day so we are really impressed with the service and would happily recommend Mailcoms

Great service provided

Great service provided I would highly recommend this to anyone looking to buy a franking machine Not only was the product sent swiftly we had a great service from Sarah all the way through from not knowing what to buy to sending links to top the credit up on the franking machine itself Have been using the franking machine for 2 weeks now and had no issues at all Highly recommended

A fantastic family run company who care

A company who actually cares about their relationships with customers I have only bought items from them relating to packaging for parcels All excellent One of my purchases was faulty an electric pump - no one s fault except potentially the manufacturer I emailed them received a very prompt response apologising and within two days I had a brand new one delivered to my home It arrived before I shipped the faulty one back to them Trust not much of that about these days I m not a huge business which is going to provide massive profit for Mailcoms but what I am is a loyal customer and any materials I need to buy will be from them Simple as

Dan Clarke The mailcom Team

Extremely helpful and polite Dan Clarke the head of service was really polite and managed to help us understand what the problem was with our machine also kept in contact until the machine was back up and running Also a really lovely team every time i phoned i was presented with polite and helpful staff