Makeblock Reviews

Awesome after-sales support

I ve had an out-of-warranty charging issue and Makeblock support really came through with their after-sales support Highly recommended

Makeblock

Hello everybody I would like to thank MAKEBLOCK for their reliability and fast service I would especially like to thank the Makeblock service for providing clear and understandable information to the client More than once there were various questions about the product and delivery to which I received a prompt response Thank you

was missing a wheel tread

was missing a wheel tread took a few days to process but was able to get the missing part so we could put the device to full use

Mbot Robot

I got the Mbot robot for my birthday in 2019 or 2020 the attraction had been on the Mbot that I get along better with him and the programming is really easy for me I am very satisfied with the Mbot to date I can not complain I am very happy with the Makeblock product

Excellent after-sales service

I recently purchased an mBot and encountered some issues I contacted the after-sales service and they responded promptly and provided precise assistance which helped me resolve the problem easily

I needed an extra part and Chloe helped

I needed an extra part and Chloe helped a lot It took a bit of catching up with me But she was patient and she understood what I meant It did take 2 days but I assume it was a time difference And that s my only gripe if one at all All in all 5 5 WOULD RECCOMEND

Makeblock products - long-term experience

I m using Makeblock products mBot 1 1 Starter Robot Kit various Me-modules for more than 2 years in robo-class for kids in age 10 - 12 The mBot with the Me modules give us enough fun and inspiration for whole year - mainly when combined with 3D printer and ability to create our own extensions i e robo-hands The only weakness is inability to ride directly each DC motor achieves slightly different RPM for the same commands - but on other hands this motivate students for programming of following lines or for utilization of end-switches installed at 3D-printed bumper I have also great experience with technical support from the Makeblock - when I dealt with some difficulties they were very responsive and patient with me - and finally helped me to solve the problem In general I found the Makeblock products very useful for the class for beginners who are just starting with the robotics The DC motors are weak point of mBot 1 1 not just because of the DC motor open-loop control behavior but the motors are prone to mechanical failures over the time however the spare parts are cost-affordable but this small disadvantage helps to motivate students for innovative ways how to get around it I m looking forward to try mBot 2 0 in near future

Great products and great support

I recently purchased the Ultimate 2 0 for my daughter Great product very useful as an educational tool for kids but also interesting and engaging for adults Also great support from the team they facilitated getting some spare parts even though this was not through a standard sales channel Can definitely recommend Makeblock

Fast Response

I usually hear back from MakeBlock tech support within one business day It can take days to hear back from competitors such as VEX Robotics