Maleskin Reviews

Thieves basically

Thieves basically My order never arrived and they refused to pay me back

They mislead by advertising 5

They mislead by advertising 5 trustpilot rating on their website this company is a fraud

Do not trust

Do not trust No goods arrive Very apologetic email from Daisy blaming suppliers You ask for a refund Very apologetic email saying of course No refund comes Still waiting a month later Please do not get taken in like me

Scam website with fake family business excuses

Ordered item on December 28th Did not receive a package until January 6th Wrong item was sent Returned the item on January 8th Have still not received the correct item or received a refund in February No longer reply to my emails Basically a scam website

This is a scam website they take your

This is a scam website they take your money and don t delivery goods had to claim money back from bank Stay Away Do not reply to emails phone goes directly to answer machine

Avoid

Avoid This company is a scam Never sent the products I ordered and now not responding to emails after I asked for a refund It s been two months I m going to report them to the police for theft and fraud

These people are complete scammers

These people are complete scammers Awful service Last year I ordered 2 A products and 2 B products Few days later they emailed me saying they were out of stock for product B but they recommended me to try product C instead for the same price I had never tried that product but I agreed Next thing I got delivered 4 C products only And of course was not even close to what I originally wanted After a bunch of emails with Hollie from sales all I got was excuses such as I just had a rant with warehouse or I m working from home so things are not as smooth as usual This year I got an email saying they had restocked the B products so I bought 6 They sent me 6 completely different products instead Excuses came the same way I just had a rant with warehouse I m working from home I mailed the products back to them which was not even for free since I live overseas and their free post was not accepted and requested a full refund Two months later I got the package back to me because the addressee was gone away So two purchases two scams Don t buy at this place

Positive experience for me

I thought I have to share my experience to balance the bad reviews here I must admit my stomach dropped a little when I realised that I had placed an order through maleskin store rather than Maleskin co uk and seeing the reviews on here I m super cautious when ordering online especially when something seems to be too good to be true In this case a saving of over 50 My fear started to increase more when the tracking update on the package didn t move from waiting for package for 4-5 days However I though I d give them the benefit of doubt plus the fact that I should be covered by my credit card company if it was a scam By day 5 I reached out for an update and I got a quick and detailed response on how there were local delays with royal mail and I should get it by the following week Luckily it arrived on the same day While the packaging for the products were slightly different I suspect American imports I got the items that I ordered at a really good discounted rate A week after this order I ve placed another order this time it should arrive by Wed having placed the order on Sunday Uodate 2nd order came through even quicker I would definitely use this site again