


Based on authentic user experiences
Kasey Anderson
6733 reviews
N/A
7 months ago
Do not give this company your business
There is a thread on Reddit that s FULL of terrible experiences including the original post that reads Holy fk they took 35 days to send my laptop so I requested a refund and they told me this Order cancelled and refunded Don t every place an order with us again or it will be cancelled So I responded nice attitude and they sent back Good one zombie You don t even exist lmfaooooo Back into the abyss you go MALIBAL Support Team link removed If you order from this company you are crazy Another comment says Had a similar experience This was their response after reaching out about a return within their 30 day 100 guarantee return window as the quality of the laptop was not worth the So you bought it so you could abuse the return policy We re going to get rid of the 30 day return policy in your honor and put your name on our site as to why it s no longer available after asking if that was a real response I got this It s the response a phantom zombie like you deserves You don t exist You re not a person You are here to simply suck life out of the human If you weren t dead and empty inside you would feel shame for what you have done It s a shame that sort of harassment is not appropriate from any business And still another u John-e-Diamonds says I work for a system s integrator We were contacted by Malibal to build their notebooks for them - This was back in June Without going into much detail we declined their business after some time because they were too difficult to work with Not just on the logistical end but we faced a very similar attitude ridicule and harsh statements on a frequent enough basis that we decided it wasn t worth it anymore I was also called a zombie at some point In the 15 years I ve been in the industry this was the first time I refused ongoing business from a client Take what you want from that statement A reply to u John-e-Diamonds from Malibal reads John-e-Diamonds is a sock account made by an AVADirect employee This employee is one of the worst kinds of people to deal with He will say anything flip-flopping back and forth from one day to the next as if he has no memory or conscience When you correspond with him through email he honestly comes across as a goon One of his favorite expressions is It is what it is This is what he says when you call him out on his BS It is what it is His creating a sock account in order to defame our company is honestly proof of how little character he has On top of which their terms of service has two clauses that prevent anyone using Apple devices Apple applications Google applications Google products and Android as a whole so y know like 99 of the prospective userbase Users are prohibited from accessing this website using any Google products or services This includes but is not limited to the following 1 Gmail Users may not use Gmail to register login or otherwise interact with this site 2 Google Chrome Users may not use the Google Chrome web browser to access this site Exception De-Googled forks of Chrome are allowed 3 Google Pixel Phones Users may not use Google Pixel phones or any other Google-branded hardware to access this site 4 Android Users may not use the Android operating system in its standard Google-integrated form Exception De-Googled versions of Android 5 Other Google Services Any other services or products provided by Google including but not limited to Google Search Google Drive Google Meet and Google Workspace are also prohibited from accessing this site Enforcement If it is determined that any user has accessed this website using any of the aforementioned Google products or services we reserve the right to terminate the user s access to the site immediately without notice It also prohibits the entire state of California from visiting the site and or purchasing a product The products and services offered on link removed to comply with rules are not available for purchase by residents of the State of California If you are a resident of California you are expressly prohibited from buying any products or services from this website This prohibition includes any attempts to circumvent this restriction by shipping products to an address outside of California with the intention of forwarding them to a California address as well as purchasing products while you are temporarily located outside of California with the intention of bringing them into the state We reserve the right to refuse service or cancel orders that we determine are in violation of this policy Because that s totally sane behaviour This is extraordinarily poor behaviour from the staff team and I genuinely urge people to just not give them the time of day
Ben Robart
6733 reviews
N/A
7 months ago
Banned me for using Google Chrome
Banned me for using Google Chrome Really uncool tbh
Richard Koshak
6733 reviews
N/A
7 months ago
I m not sure this even a legit company
Ordered a laptop in mid May with a July delivery date Delivery date missed and helpdesk says supply chain No updates on when laptop will be delivered September comes along an I cannot wait any longer so cancel the order Shame on me for not reading the fine print If you don t cancel in 24 hours they get to keep 10 of the total order and refund will be processed in 5-15 business days 20 business days pass with no refund and help desk basically says it could take longer I eventually filed a dispute with the credit card company and got a full refund I think this company is a scam They take your order and string you along for as long as they can collecting interest on your funds and hoping too much time passes for the CC company to accept the dispute Avoid at all costs
Professional Insultant
6733 reviews
N/A
7 months ago
gReAtEsT cOmPaNy eVeR
How dare you people be disrespectful to our god emperor the lord himself The owner of this company is a total bad ass He is 500m tall has 3 heads 6 arms and 9 legs He can spit fire and crush a pickup truck with 2 fingers His IQ is so high that it went all the way to infinity and wrap back around to negative infinity No one is worthy enough to buy anything from this place so don t bother placing an order It will be rejected Good bye and go F yourselves
Ryan hase
6733 reviews
N/A
7 months ago
Avoid Malibal at All Costs
Avoid Malibal at All Costs My experience with Malibal has been an absolute nightmare Not only was the product I received defective but their customer service is shockingly unprofessional and downright insulting After weeks of back-and-forth over a laptop issue they refused to address they had the audacity to send me condescending emails
Chase G
6733 reviews
N/A
7 months ago
Really Atrocious
Really Atrocious They were 3 months late never proactively communicated regarding the status of the order and were always terse and impolite in communication When I finally cancelled my order they immediately cancelled my customer account so I could no longer communicate with them 3 weeks later no refund has been applied to my account and I have opened a dispute with the credit card company They re also losing their mind In the past 6 months they ve banned will no longer ship to or support customers in Colorado Maryland Poland and Germany -- all based on a negative experience with the Coreboot project I m pretty sure the whole company is just a Matthew Plott vanity project that got lucky and landed a ZDNet review I can assure you they hold their customers in the lowest esteem imaginable and will not value your business Separately I had to work with two other Linux focused hardware distributors during this time System76 and Tuxedo Computers -- and would highly recommend either over this company
Donald Karon
6733 reviews
N/A
7 months ago
I got an AonS1 about a year ago
I got an AonS1 about a year ago It s a nice computer At the time of purchase I spoke with a couple of people in sales They were helpful and gave me a good deal However since then I have been unable to contact them by telephone or email My laptop recently began having problems with the sound system I submitted a support ticket on Jan 2nd and did not get a reply for a week I tried to review the ticket online and was informed that it had been locked because of inactivity As far as I can tell there s no one there My guess is that the business is failing Avoid these guys
CSonTP
6733 reviews
N/A
7 months ago
Please after Germany just ban Italy too
Please after Germany just ban Italy too because we are going to be safe without jerks like you The reason is Youtube honest genuine reviewers are stepping up denouncing what your company does and at the end of this road Karma is a b h And just for the record real Linux users the ones that really understood what open source is about are anarchists in the very constructive sense of the word Not elitists or cultists like the shameful owner of this company that apparently it seems to run on Me Myself and Irene job s ethics Did you got your pills Charlie