Malin Mizen - Unique Maps designed to inspire adventure
Based on authentic user experiences
Jessie Richardson
6734 reviews
N/A
5 months ago
Made-up Missing and Mismarked Surf Breaks
And lots of them Bought the California map and it was useless Obviously I m not using this for directions or anything but when I pointed out all of the mismarked locations and fabricated ones they said that a the map was designed to inspire and not be accurate Wouldn t let me return it Malin Mizen California is a real place and there are real surf breaks that are easy for you to find If I wanted something inspirational I would order a map of Hogwarts
Kate Bonnevie
6734 reviews
N/A
5 months ago
Poor service
Ordered map over a month ago keep getting excuses of why it hasn t arrived yet - lost by courier should arrive next week should arrive tomorrow etc etc After 2 weeks they gave me a discount but now it still has not been received and they refuse to issue me a credit Will have to go through my credit card now Don t trust them
Claire
6734 reviews
N/A
5 months ago
TERRIBLE customer service duty tax charged damaged picture
TERRIBLE customer service I live in mainland UK and despite the website saying free UK delivery I was contacted by DHL to say I owed 39 99 before they would deliver the picture After many emails to their non existent customer service Malin and Mitzen agreed to cover the duty tax Picture was then delivered damaged in 2 areas As per guarantee on their website to replace refund any damaged items I sent pictures and they issued a PART refund I am still owed the duty tax I have sent over 20 emails all to be told that Bill the business owner is the only person who can process a refund and he s either on holiday or super busy I have now had to wait for the permitted time before trying to reclaim the money via my credit card Other people should know how difficult this company is to deal with hence the negative review They have had plenty of time to try and make things right for the customer and have chose not to