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Based on authentic user experiences
Consumer
6731 reviews
N/A
6 months ago
Very poor communication
Very poor company after a terrible experience would warn others against using them Bad communication from start to finish Booked a four day excursion package On day one I misread the package although the Gozo trip was advertised as tour 1 one of their buses picked us up took us to the ferry after crossing to Gozo where the tour advertised our guide would meet us there After waiting some time I messaged them - only to find out we missed our tour for today no compensation no helping us get back no offer of moving us to another tour - just an aggressive exchange basically calling me an idiot The tours on day 2 and 3 went by without too many issues not much free time was offered as felt the days were filled up too much taking us to shopping spots On our final day our guide put us on the wrong bus resulting in us having to fork out for more return transport
Vincenzo Ciceraro
6731 reviews
N/A
6 months ago
Great Services for Tours in Malta
I work for a tour operator based in Italy and have been cooperating with Maltatours com for Day Tours and Shore Excursion for our Clients in Malta since long time Services provided were always outstanding Great Guides clients always loved Chris is always very fast responding our Inquiries and create the right itinerary based on Clients need Good Job
Carly
6731 reviews
N/A
6 months ago
Amazing tour with great guides
Amazing tour with great guidesI booked with Malta tours through Chris for our large international group from the start nothing was too much Chris was great at responding to my questions and proposed a fantastic itinerary which the whole group enjoyed Our tour guide Joan was outstanding great sense of honour informative and ever so friendly
Andreia Teixeira
6731 reviews
N/A
6 months ago
Amazing is how I described it
Unfortunately I didn t get to travel but all the help and support before and after was amazing definitely will try again and book the tours again
Paul Hale
6731 reviews
N/A
6 months ago
Maltatours offers great value
I have dealt with a number of tour organizations and the value I have received from Maltatours is unsurpassed From the beginning of the process to the end of the tour You start as strangers and leave with friends you will want to connect with forever Chris has a great sense for figuring out what KIND of tour I am looking for which varies depending on who I am traveling with Not only does he answer your questions timely but he asks questions that help him better understand what you are looking to get out of your experience Joan is the kind of guide you wish you had for every tour Her knowledge presentation and emotional attachment to the region makes her one of a kind Too many of my guides in the past were robotic and lacked the passion you expect from a private tour guide This never is the case at Maltatours Whether you are interested in a private tour or group tour Maltatours will enhance the quality of your stay in this wonderful place I have benefited twice from their expertise and have also been referred to several other tour organizations they work closely with in other countries and every time the result has been excellent The value I received by working with Maltatours will bring me back again and again
Denise Brandolino
6731 reviews
N/A
6 months ago
Travel Designer
I m a travel designer and I was looking for a local guide and specific tours when I discovered Malta Tours and his fownder Chris He make his job with passion and attention to details our correspondence has been quickly and accurate and he understood immediatly what I was looking for my group tour Also he gaves me interesting ideas to make a wonderfull itinerary for my customers with lots of patience I highly reccomend his tours and his services thank you Chris
nada prouty
6731 reviews
N/A
6 months ago
Chris organized an incredible tour of
Chris organized an incredible tour of Malta for our team of 28 people We had an incredible experience visiting all the cultural and historical sites thanks to our fabulous and kind tour guide Flora This was a customized tour and it fit perfectly what we had asked for The entire experience was first class- itinerary punctuality and depth of knowledge This was a once in a lifetime experience and I cannot give Chris a higher rating as it was simply perfect
Goran Galic
6731 reviews
N/A
6 months ago
2 Day Malta Tour
We were a group of 10 people from different European countries looking to have a 2 day 3 hour long tour around Malta Joan and Chris put together a wonderful plan for us and executed it beautifully We were able to see Rabat Mdina and experience Valletta and Birgu Both days included snacks and drinks at some local venues nice walks numerous historical sites etc I would highly recommend Maltatours Joan was not only very kind flexible and patient with our vivid group but also extremely knowledgeable about Malta s history art local communities and trends We left Malta enriched with a wonderful experience Also the whole agency s approach culture and professionalism is at a very high level Overall no room for a critique and an honest recommendation to fellow travelers
Davor Tokic
6731 reviews
N/A
6 months ago
after work events small VIP group
Joan and Chris organized two days after work events for a group of my VIP guests Feedback from a group was great
Odette Foronda
6731 reviews
N/A
6 months ago
Excellently-planned and well-excuted itinerary
Before my recent visit to Malta with five friends I picked a four-day private tour provided by maltatours com among several other options I found on the web Chris promptly replied and made the booking very easy He answered my questions clearly and promptly something I regard as a good sign when choosing a tour provider As well the pricing was very reasonable especially in hindsight given the quality of the tours Everything was snag-free Neville was our patient and very knowledgeable guide for the first three days around Malta Island He went with our pace while still covering all the sites that were planned Noel skillfully drove us around in a van while making funny and endearing comments and questions We got to trade personal stories with each other and they quickly became our friends For the day in Gozo Julia was our competent guide Highly recommended