


Based on authentic user experiences
Karin B
6734 reviews
N/A
8 months ago
It s been a month and I am still
It s been a month and I am still waiting to find out if my order has shipped They have already charged my PayPal account and I ve gotten a couple of emails from customer service but my last two emails have been ignored I did write them and told them if I don t hear from them in two days I am going to cancel that PayPal payment At this point I don t care if I get my item or not This is not acceptable customer service In order to find out where your package is you have to download a tracking app that I m not comfortable with and it s free for three days and then you have to pay monthly So I m not interested in any of that Customer service should be able to inform me when my package Has been sent and when I can at least expect it
Linda Pullin
6734 reviews
N/A
8 months ago
Poor returns system
The item took 2 weeks to arrive even though I paid for expidited shipping 8-11 days When it arrived it did not fit and I wished to return it This company has no system in place to accept returns Nothing in parcel to give information I e mailed company and they gave me a return address in China to which I have to send the parcel to at my own expense Be very sure before you order that you really want item and it is the right size
YVONNE Woodbury
6734 reviews
N/A
8 months ago
Don t buy from this sham
I ordered 2 swimsuits from them I am US 8 ordered size large it is too big It took 2 months to receive the package Poor customer service ordered again stupidly and1 month later no package This time will escalate to paypal Patterns didn t match on swimsuits either
Cheryl Green
6734 reviews
N/A
8 months ago
Never again
Ordered 2-5-24 Was told allow 2-12 business days for shipping info Have emailed no less than 7 times with no response I finally sent an email requesting a refund and got a response stating no refunds after 24 hours of ordering Today is 2-29 and item has not shipped and no product update from company I would not have minded waiting if anyone at the company could give an update or at least tell me when to expect the item
Laura Debick
6734 reviews
N/A
8 months ago
I would give 0 stars if I could
I would give 0 stars if I could I received 2 of 3 items purchased The quality on the 1st 2 items were awful and the 3rd item never came It s been 2 5 months of contacting support for them to continue to tell me it s been shipped and they have to wait for logistics It s a terrible company Their expedited shipping on their website is completely false They are located in China and the 1st shipment took well over a month to receive
Christopher Wallace
6734 reviews
N/A
8 months ago
Poor Quality Service and Experience
I ordered an oversized sweatshirt The quality of the material is horrid They included name customization on the sweater that I did not put in the order Matthew and Jenifer This is neither my or my wife s name I contacted their support with an email 4 days ago and no response
Unhappy Customer
6734 reviews
N/A
8 months ago
Item not as advertised False representation
I ordered something they advertised on Facebook A 100 cotton sweatshirt with an embroidered design I received a polyester abomination with a printed on design The print shows thread looking texture so it s to give an embroidered representation A garbage item for 43 I am going through PayPay for my refund
Kelley Manning
6734 reviews
N/A
8 months ago
Scam Scam Scam buyers beware
Shipping info is a lie They send you a generic email and you do not get any real person or number to call I feel like I will never see my shirt I am just glad I only spent about 29 I do not understand why these companies can not be shut down Especially after I see so many people being scammed by them Totally sucks
Mary Frintner
6734 reviews
N/A
8 months ago
Think twice before ordering from CHINA
Ordered mid Nov sweatshirts for my staff to wear for the holiday season with promise of delivery in 8-10 days Received items 12 22 and they were of poor quality and did not fit most of us especially since the waist bands were very small Sizes were not typical for US sizes Charged back on cc Support was not helpful when it came to returning items suggesting I donate them and they will issue a significant credit allowing me to purchase more from the site Ummm NO
Nicki Joyner
6734 reviews
N/A
8 months ago
If I could give zero stars I would
If I could give zero stars I would It takes forever to ship in states Cheap quality and it does not fit What I purchased does not fit or look like what I bought They will try to give you a discount on the next purchase otherwise they make you ship to china You pay and they don t give you any label Awful customer service