Mancity Reviews

arsenal

arsenal it was dumb they got oil money

Man City new upgrade system

I recently ordered a man city top for my Grandson s birthday paid express delivery I had no email or update two week s later I still have not received anything my Grandson s birthday has been and gone I ve contacted Man City and have been informed they are upgrading their systems I cannot request a cancellation or see where my order is This is most unsatisfactory

Scammers

Like other buyers this is the worst online store I have ever experienced A ridiculously late reply to my email asking where my late order is nowhere near within 2 working days as stated Got fed up waiting and ordered elsewhere When my order finally showed up I went to return the unwanted items and discovered I have to pay nearly 8 for the privilege Absolutely disgusting money grabbing company

Placed an order 2 weeks ago nothing

Placed an order 2 weeks ago Had an email saying my order would be delayed and then nothing Eventually managed to contact customer service which was a bit of a mission Spoke to a lovely rep there but there s not much they can do Apparently there s a system upgrade which means what No orders gets shipped Still no news on shipping I ll never buy from them again absolutely ridiculous

Clueless morons

Ordered some items on 13th Oct still not arrived a month later Email support takes 8-10 days for an answer claims 2 days when you phone them it says they are too busy and disconnects I finally discover via email that the items I ordered are now out of stock and was helpfully told I can cancel my order myself Absolute useless jokers City really need to review who they re using to service their online shop as this reflects on them very poorly

I preordered the treble winner jersey

I preordered the treble winner jersey in June 2023 Estimater shipment was Nov 24th Still no shipment I know the jersey is out I have tried to contact the omline store now 3 times and no reply from them So so dissapointed of the customer services and obviously i have to go out and buy another christmas gift At least the team perform better than the customer service

Dreadful service

I ordered 3 kits from the on-line store on December 6th for Christmas presents for my grandchildren I was advised a week later that one size was out of stock but that the other would be delivered in time for Christmas Having chased several times by email with no response I have had an email to say they will be delivered on 28th so 2 of my grandkids will be disappointed on Christmas Day I ordered the out of stock shirt from Puma instead and received it 3 days later The level of service is not what I would expect from City and I will not be ordering from them again even though I have been a fan since 1968 So disappointed

Horrible experience never again thanks very much

Worst of the worst the endless delays hollow replies the inferior products Shocking