Marcfisherfootwear Reviews

Customer service and shoe quality is cheap

Customer service is pure garbage I placed an order they refunded one of the pairs of shoes I got an email notification of the refund and got concerned - I never asked for a refund So I call and a completely uninterested customer service rep tells me oh just check back on the site periodically and you can order it again Okay - so I did check the site It was available So I ordered it Then you refunded it because it wasn t available How do I know this won t happen again The customer service representative refused to let me address my concern to a manager I asked can one at least all me back We don t make outbound calls Such a terrible and stressful experience Don t order shoes from them They are cheap break after a couple of days of wearing them Pure garbage

Marc Fisher doesn t stand behind their products Strap broke after worn 2-3 times

This was the first time I wrote a review for anything in the entire life and I m more than half a century I bought Marc Fisher shoes about 3 months ago and wore them 2-3 times this summer 2023 On the left shoe the strap fell apart I contacted MF but they said there s nothing they could do since it s already 3 months I have shoes that I bought from 15 years ago and still fine I was out of the country so I couldn t return them to DSW They couldn t do an exchange with quality control reason because I bought them from the 3rd party However the quality control came from their factory not from DSW I just wanted my left shoe to be replaced not the pair They do not stand behind their products I will never buy products like that

Bad quality and service

Bought booties wore them 3-4x in good weather conditions and heel fell off Marc Fisher will not respond to 2 emails I sent over the course of 2 months nor follow up with a comment I made on their instagram They don t care about their customers and they don t care about the quality of their shoes Avoid them

I would give it 0 stars if I could

I would give it 0 stars if I could Stay away from this company Spend your money elsewhere Worst customer service to deal with worst policiesDon t waist your time and money

This company is a scam

This company is a scam Presented on Facebook as Hunter Boot company Got pair of navy blue heels in the mail that my dead grandma wouldn t wear I ordered and paid for a pair of Hunter Boots

This company is absolutely awful

This company is absolutely awful I ordered a pair of boots and it took 3 weeks to deliver UPS then delivered to the wrong location and I never received my boots Marc Fisher wouldn t do anything about it - horrible customer service and I asked to escalate to a manager who basically said too bad So I m now out 150 DO NOT BUY FROM HERE