Marine-deals Reviews

Shockingly Bad be warned

One of the worst companies I have ever had to deal with over two months to get a refund and no idea about the products they are selling

Pretty shocking with their tardiness

Pretty shocking with their tardiness took a week to put a tracking number to my parcel and only after I emailed them that I wanted to cancel the order they put a tracking on that same day so i couldn t cancel the order tracking says it s going to take another 10 days to get here so had to rig up some old gear for my scheduled dive i purchase online from Auckland almost everyday and have had way quicker service and delivery from Auckland ordered from Wettie in Auckland 2 days ago and the parcel tracking says it s already in Motueka and will be delivered today nz post probably won t use Marine Deals again maybe but probly not

Such a bad experience buyinv from this

Such a bad experience buyinv from this this company They used to be good Cheap prices also means cheap service Not sure what happened Deliveries are a mess Especially when they use companies like Toll No clear indication when product will arrive wrong delivery dates are given and so it goes Very disappointing

Very frustrating

I have been very happy will other purchases from Marine deals in the past however my last purchase has not arrived even though the track and trace claim it has Its a nightmare to deal with these guys when it goes wrong Its not possible to speak with anyone in NZ no matter how many times you call

Purchaed a Fin Nor lethal 30 spinning

Purchaed a Fin Nor lethal 30 spinning reel Dropped it first day out and the rotor broke in half Told its not covered by warranty Have been trying to get a price for a replacement part 3 emails No replies Last purchase from me Bad service

Absolute nightmare to deal with

Absolute nightmare to deal with Take forever to get back to you and forever to ship your order and when they finally do its short shipped This place is an absolute joke Avoid at all costs and buy elsewhere

Not to be trusted

I made a purchase before Christmas payment confirmation was confirmed and the next day the item was picked up from the store a week later I was charged for that item again sent them a screenshot of my bank account and even though they have their own payment confirmation And the screenshot of my bank I m told it s not good enough no refund no reimbursement

Inexistent After Sales Support

Purchased some eternabond tape for our caravan roof that s supposed to have a 15 year warranty but after some native bees damaged it less than 1 year after installation the store refused to help with any remediation of the damage

We placed an order on line where it

We placed an order on line where it clearly stated in stock on April 28th 2023 After not hearing anything and no delivery during May I called to enquire about our order only to be told it was coming from their supplier It was finally delivered today 1st June 2023 Very poor communication won t order online again