© 2025 Rating Facts. All rights reserved.
Reviews
3.28
5-star
40%
4-star
13.33%
3-star
3.33%
2-star
21.11%
1-star
22.22%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
claire
N/A
1 year ago
Very helpful
Every time I have a problem I m really helped by customer services I like the items and returning is 100 I enjoy shopping with this company and will do for a long time I a sure you there services are excellent
Pauline McCabe
N/A
1 year ago
A little tip if you want to get through
A little tip if you want to get through to marrisota call JD Williams it s easier to get through it s all the same company and customer service is very nice
Jayne Benbow
N/A
1 year ago
wedding outfit
Fantastic quality Sized right Excellent pruce Recieved the next day I would use again brilliant
Mark SomeLad Thorpe
N/A
1 year ago
Pay your invoice
The majority of complaints are from people with a shocking credit score based in their credit limits Everyone kniws invoices come every 28 days obviously they have access to the internet so if for some reason they dont recieve the invoice they can view online and pay or ring yp and pay If you dont leave it till the last minute paymebt slips can be sent off or you can pay with a debit card bank transfer or giro slip Ive got a minimum amount direct debit set up so payment is always sent and top this up with debit card payments online to avoid excessive interest payments Theres no excuse at all to miss a payment and get a 12 penalty fee because judging from the majority of people complaining having a bad credit rating with low credit limits their minimum payment every 28 days will be between 10- 20max so no excuse at all I was brought up to always pay my bills and i have In the rare occasion i need to use my credit ill make a plan to pay off the balance in 2-4-6 months and if i cant afford to i wont get it With credit accounts being closed without notice the only time this happens in when a customer has already ripped off and owes money from another catalogue under the JDWilliams umbrella so find it comical that someone is complaing for being caught out why would anywhere givw credit to someone whos already stolen off them That would be ludicrous Im sorry to hear of the minority genuine complaints amd the only advice id give is corrispond in writing only so theres a hard undisputable copy of whats been said with the majority of complaints concerning peoples dishonesty and blatant fraud maybe you should spend more time paying bills than come up with ridiculous reasons why you didnt If you didnt get paid from your job 1 month youd be on it straight away so maybe if you dont get an invoice one month you should treat it the same
Deborah
N/A
1 year ago
I love marisota
I love marisota it has everything I need and with my flexy payments I can keep up with the latest fashion
Carmen
N/A
1 year ago
Great catalogue
Wonderful company pricey but worth the money
Carolleanne
N/A
1 year ago
Excellent love Marisota helpful on the
Excellent love Marisota helpful on the phone very fast delivery and brilliant service
Lizzy Young
N/A
1 year ago
Wonderful company
Wonderful company great quality and lightning speed delivery I m well impressed
Allison
N/A
1 year ago
Never Had One PROBLEM
Never Had One PROBLEM Great company
Marlene Lyon
N/A
1 year ago
Good choices and reasonable prices
The reviews on here are totally opposite of what I have experienced only problem I have had recently is my direct debit wasn t taken out even though there is always funds available to pay my monthly charge so messed up my run of being paid on time and didn t get my usual monthly credit increase even though they said I would so I called up and paid it with customer service and paid more than needed the call centre guy didn t seem to know what he was talking about or understand what I was trying to tell him and told me I hadn t missed a payment but I obviously did not through my fault though the company decided not to take the payment for some reason other than that I m very happy with this company and will continue to be a happy customer Just wish they would get an app it would be so much better for us customers Marisota please get an app