Based on authentic user experiences
Syteria P
6730 reviews
N/A
8 months ago
My package took almost two weeks to
My package took almost two weeks to come i called customer service she was very rude and said my order was coming from over seas however on ups it says it was coming from the ware house in jersey if your order online beaware that your order will take forever with no shipping information
Chris V
6730 reviews
N/A
8 months ago
Very poor customer service and
Very poor customer service and unsatisfactory quality Filed a quality complaint after my bag s hardware started falling off upon a few uses and was refused any assistance or advice without the original receipt the bag was a gift although I had all labels product numbers etc
Anna
6730 reviews
N/A
8 months ago
Long repair time
I received a faulty bag from Marni the zipper was extremely tight even after several uses The bag was sent back to be repaired 3 months ago and there is still no information regarding when my bag will be returned
Diana Mendes
6730 reviews
N/A
8 months ago
Most uncomfortable shoes ever
I bought the Taissa Black Courts and they are insanely uncomfortable All the models I tried seemed uncomfortable without even standing up with them in my foot The Taissa Black Courts seemed more comfortable but it took me 2 minutes of walking to have open hounds in my feet The prices are way too far from the quality of those shoes
stephanie Frederic
6730 reviews
N/A
8 months ago
MARNI IS HORRIBLE
MARNI IS HORRIBLE I MADE A RETURN TWO MONTHS AGO USING KLARNA THEY KEPT SAYING THEY SENT THE RETURN TO ME BUT THAT WAS AN ERROR ON THEIR END BECAUSE WHY WOULD YOU SEND THE REFUND TO ME AND I MADE THE PAYMENT THROUGH KLARNA IT HAS BEEN TWO MONTHS BACK AND FORTH AND I AM STILL BEING CHARGE FOR A ORDER I HAVE RETURNED AND DO NOT HAVE IN MY POSSESSION FROM THE TIME I PLACE THE ORDER BACK IN AUGUST IT WAS AN ISSUE THEY GUARANTEED A DELEIVERY DATE THE ORDER DIDNT COME UNTIL TWO WEEKS LATER NOW THE RETURN TO GET MY REFUND OF 111 00 IS A FIGHT MARNI COMPANY IS A FRAUD CUSTOMER SERVICE IS HORRIBLE YOU CANT SPEAK TO A MANAGER HORRIBLE
Ditte Pedersen
6730 reviews
N/A
8 months ago
The worst service I have ever had
The worst service I have ever had I bought a very expensive pair of Marni sandals They broke after I have been wearing them approximately 6 months in total I have had them for 1 5 year I finally get the opportunity to send them to Marni after several mails and now they send the broken sandals back to me without fixing them So much money spend on such a bad quality I cannot recommend