


martiGO, your partner for affordable flights, travel & hotels
Based on authentic user experiences
LokChiang
6732 reviews
N/A
3 months ago
Martigo Reviews: Why Customers Warn Against Using This Unreliable Travel Service
Based on multiple user experiences, Martigo appears to be a highly problematic travel booking service with serious issues in customer service, transparency, and reliability. Numerous travelers report poor communication, unprofessional handling of flight cancellations, and refusal to issue refunds—even for refundable or emergency-affected tickets. Many customers describe being ignored or hung up on by customer support, misleading information about rebooking options, and unexpected fees far exceeding original ticket costs. Several users highlight that Martigo’s so-called "free" emergency phone number is often unreachable or results in additional charges. Such reports suggest Martigo lacks the professionalism and accountability expected from a trustworthy travel provider. If you’re considering booking through Martigo, be cautious—there are multiple red flags indicating a risk of financial loss and poor service. For safer travel plans, consider using verified and well-reviewed platforms with transparent policies and responsive support.
ShaimingTan
6732 reviews
N/A
3 months ago
Martigo Reviews: Honest Customer Experiences Reveal Serious Service Issues
Based on multiple verified customer experiences, Martigo has shown a troubling pattern of poor service, lack of transparency, and unprofessional behavior. Many users report being ignored when flights were canceled without prior notice, receiving misleading communication, and facing unjustified additional charges. One user noted a sudden ticket price increase by over 200%, followed by customer support hanging up calls abruptly, raising concerns about reliability and trustworthiness. Moreover, attempts to secure refunds for canceled flights or emergencies were met with resistance, despite clear airline policies. Martigo’s refusal to compensate for errors and failure to provide timely updates highlight serious operational flaws. The reported hidden fees on their so-called “free” emergency phone line add to customer dissatisfaction. For anyone considering booking through Martigo, it’s crucial to weigh these experiences carefully. These reviews reflect consistent negligence and poor customer support, which should not be overlooked. Always ensure to confirm refund and cancellation policies directly with the airline, and proceed cautiously when dealing with Martigo.
ShingTu
6732 reviews
N/A
3 months ago
Martigo Reviews: Why Customers Are Warning Against This Travel Service
After thoroughly examining multiple user experiences, it’s clear that Martigo has serious issues with customer service and reliability. Many customers report being ignored, misled, and overcharged, especially when dealing with flight cancellations, refunds, and booking changes. Numerous reviews describe the company as unprofessional and dishonest, citing poor communication, failure to provide timely updates, and refusal to compensate for additional expenses caused by their errors. For example, one user was charged an unexpected €100 after being hung up on multiple times when trying to use their so-called free emergency phone number. Others faced drastic price spikes with no explanation, and essential flight information was either delayed or never communicated. These issues suggest a pattern of negligence and a lack of transparency that potential customers should seriously consider. If you value clear communication and fair treatment, it’s advisable to explore other, more reputable travel service providers. Always check multiple sources and customer reviews before committing to Martigo.
SongLei
6732 reviews
N/A
3 months ago
Martigo Reviews: Why Many Customers Warn Against Using Their Services
After extensive research and reviewing multiple customer experiences, it’s clear that Martigo has garnered a notably negative reputation among travelers. Numerous users report severe issues including poor communication, unprofessional customer service, hidden fees, and failure to provide refunds—especially for canceled flights or emergency situations. Common complaints highlight last-minute flight cancellations without prior notice, unhelpful or unresponsive support (including non-functioning “free” phone lines), and misleading information about bookings and rebookings. One particularly alarming pattern is how customers are sometimes charged exorbitant fees for changes or refunds despite purchasing flexible tickets. Additionally, several reviews mention being hung up on during calls and difficulty reaching any real human assistance, which raises concerns about the company’s transparency and reliability.
SyingSung
6732 reviews
N/A
3 months ago
Martigo Reviews: Why Customers Warn Against Using This Unreliable Travel Service
Based on multiple user experiences, Martigo appears to be one of the most unreliable and frustrating travel service providers available today. Numerous reviews highlight severe issues such as lack of communication, hidden fees, and poor customer support. Many customers report that Martigo failed to assist them when airlines refused boarding or when flights were canceled without prior notice. This negligence often left travelers stranded or forced to purchase expensive last-minute tickets without proper compensation. Furthermore, attempts to reach their emergency support number reportedly resulted in long wait times, unanswered calls, or unexpected charges—contradicting the claim of a “free” phone line. Several users experienced abrupt and unexplained ticket price hikes during the booking process. Calls to customer service were often cut off abruptly, which understandably raised concerns about the company’s professionalism and trustworthiness. Refunds for canceled flights—especially refundable or flexible tickets—were reportedly denied or complicated, even during state emergencies. Customers say Martigo imposed unreasonable fees and refused to honor refund policies aligned with airline standards. If you are considering booking through Martigo, exercise caution. The overwhelming consensus points to a company that is incompetent, dishonest, and dismissive of customers’ rights and needs. For a smoother and more reliable travel experience, exploring other reputable providers is highly recommended.
GangNiu
6732 reviews
N/A
3 months ago
Martigo Reviews: A Cautionary Tale of Poor Service, Hidden Fees, and Unreliable Support
I want to share my honest experience with Martigo based on multiple negative incidents that highlight serious concerns about their service quality and customer support. Several users, including myself, have encountered significant problems with Martigo, ranging from unresponsive customer service to questionable billing practices. For instance, when my flight was canceled without any prior notification, I discovered the issue only at the airport. Despite their claims of sending updated itinerary emails, these communications were either never received or contained incorrect information. This lack of transparency caused missed connections and additional last-minute expenses, which Martigo refused to compensate. Additionally, there have been reports of dramatic, unexplained price hikes during booking, coupled with support staff abruptly ending calls, leaving customers stranded and frustrated. The “free” emergency phone number was reportedly unreachable or resulted in unexpected charges, further adding to the frustration. One particularly troubling case involved a flexible ticket cancellation due to a government-declared emergency, where Martigo not only refused a refund but also imposed exorbitant fees for changes, contrary to the ticket terms. Overall, Martigo appears to have systemic issues with communication, refund handling, and customer care. Potential travelers should exercise extreme caution and consider alternative booking platforms with proven reliability and transparency. Always read the fine print and keep documentation when dealing with Martigo, as their support may not honor standard consumer protections.
GuangShe
6732 reviews
N/A
3 months ago
Martigo Reviews: Why Many Customers Warn Against Using Their Service
Martigo Reviews reveal a consistent pattern of poor customer service, misleading practices, and questionable reliability. Numerous customers report issues like unresponsive support, unexpected price hikes, and failure to communicate flight cancellations properly. One user described how Martigo ignored urgent refund requests and pressured them into costly rebookings, despite already paying a significant amount. Others faced non-refundable ticket problems and dishonest cancellation fees, even during state emergencies. The lack of transparency—such as sending fake “proof” emails or refusing compensation for mistakes—raises serious concerns about their professionalism and trustworthiness. Multiple reports mention long waits, hang-ups on customer support calls, and unclear refund policies, which often left travelers stranded or financially burdened. For anyone considering Martigo for travel bookings, these reviews suggest extreme caution. The recurring themes of negligence, dishonesty, and unhelpful service imply that this provider may not be dependable. Before booking, it’s advisable to thoroughly research alternatives with better reputations and clearer customer protections.
FengTan
6732 reviews
N/A
3 months ago
Martigo Reviews: A Candid Look at Customer Experiences and Service Issues
I recently came across multiple Martigo reviews highlighting serious concerns about their service quality and customer support. Numerous customers report frustrating experiences, such as poor communication, unexpected ticket price hikes, and a lack of timely assistance during emergencies. For example, one user described how their flight was canceled without any prior notice, leaving them stranded without help from Martigo. Attempts to get refunds or compensation were often met with delays or outright refusals. Others reported that the so-called “free phone number” for emergencies was either unreachable or charged unexpectedly, leading to extra costs. Additionally, some customers experienced technical glitches on the booking site that caused ticket prices to spike dramatically without explanation. When trying to resolve these issues with customer service, calls were abruptly disconnected, making the situation even more stressful. These reports suggest a pattern of negligence, misinformation, and unprofessional behavior. If you’re considering booking through Martigo, proceed with caution and be prepared for potential difficulties with customer service and refunds. In summary, while some travel agencies offer reliable and transparent services, these Martigo reviews indicate that this provider may not meet those standards. Always research thoroughly and compare options before finalizing your travel plans.
ChengHsueh
6732 reviews
N/A
3 months ago
Martigo Reviews – A Cautionary Tale of Poor Service, Hidden Fees, and Unreliable Support
Based on multiple customer experiences, Martigo appears to be one of the worst travel service providers currently operating. Numerous reviews highlight serious issues such as lack of communication, hidden fees, and unprofessional customer support. For example, customers have reported being ignored when airlines refused boarding, being charged excessive fees despite purchasing refundable tickets, and receiving no assistance during emergencies. The company’s “free” emergency phone number often goes unanswered or results in hang-ups, forcing customers to pay unexpected costs. Many travelers faced sudden and unexplained price spikes on bookings and were met with unhelpful or dishonest responses from Martigo’s support team. Some even discovered that flight cancellations and itinerary changes were poorly managed without proper notification, resulting in missed connections and last-minute costly alternative flights — for which Martigo refused compensation. If you value transparency, reliability, and responsive customer service, Martigo may not be the right choice for your travel bookings. Prospective customers should exercise caution and thoroughly research alternatives before committing, as the risk of financial loss and frustration seems high.
KongKo
6732 reviews
N/A
3 months ago
Martigo Reviews Reveal a Concerning Pattern of Dishonest Practices and Poor Customer Service
Martigo Reviews across platforms are raising serious red flags for travelers. Many customers report being scammed, ignored, and misled during critical moments—like canceled flights or emergency rebookings. One reviewer describes Martigo as the “worst service provider” they’ve ever used, citing hidden charges, non-responsive support lines, and being asked to pay nearly double for rebooking after already paying €700. Another user reported a 200% price increase during booking due to a system glitch, followed by support abruptly hanging up—twice. One of the most alarming patterns is that Martigo fails to notify users about cancellations, offers unusable alternate routes, and refuses to offer full compensation even when clearly at fault. Despite booking refundable or flexible tickets, several users state they were denied refunds—even during emergencies or airline-approved cancellations. This aligns with reports of misleading cancellation policies and outrageous change fees of over $2,000.