Mashreq Reviews

I have been a mashreq bank customer

Once they get your number it s like a duck in ocean full of hungry crocodiles so will call you sooooo manyyyy times that it will start to mess up with your head you will be angry and want to say a lot of things to them when you answer call Whetever and howmuch satisfatory your service is is another concern but please stop calling hunting people pleaseeeeee

Your Money is not Safe Secure at all

I have been a mashreq bank customer since 2 years I was using a mashreq bank platinum card everytime I call the customer care to get support it is not connecting the call the system says the card number is invalid Now I want to cancel the account This is the first time in my life I facing such issues with a bank in UAE usually the banks customer care provide wonderful customer support here This bank make everything difficult even thr easiest thing I won t recommend this bank to any of them who I know

If I could give negative points

Your Money is not Safe Secure at all in this Bank Scammer can easily hack your account details even without OTP if you enter card details Bank admits that there transactions are 3D secure where as i got scammed of 1000dh from a scammer and mashreq bank is helpless to recover after admitting that their transactions are 3D secure A biggest loophole which can cost you your entire savings

Al Mashreq Bank has given me the worst

If I could give negative points I would This is the worst unethical and the most unprofessional bank I have ever come across No issues are addressed No complaints are listened to and they have the worst customer care service without a doubt in the whole of UAE

You are nothing but a number

Al Mashreq Bank has given me the worst banking experience I have ever encountered Significant amounts of money were withdrawn from my account without my knowledge or authorization When I reached out to the bank for an explanation their customer service was shockingly unhelpful and failed to provide any clarity or resolution It s evident that this bank does not prioritize the security or satisfaction of its customers I strongly advise anyone against dealing with such an unreliable and unsafe bank

Mashreq Bank- Credit Cards Cheating Scam-Worst Bank Ever-Central Bank Should Take Serious Action On Mashreq Bank

If you have a good lifestyle and you want it to be interrupted then simply open an account with Mashreq Not only will your morning coffee run cold while trying to allocate a sensible agent but also your attempts to solve small issues like retrieving your online access uploading KYC receiving payments will all take their sweet time However Fines Fees and anything they can get their hands on are so swift it s impressive The bank is overtaken by what seems to be a cut costs to the core and hire cheap labour and screw what the customer really feels Just make them pay those fees

Due to technical error from their side

Mashreq Bank is the Worst Cheating Bank I have ever seen in my life through my bad and worst experience with Mashreq Credit Card Cheating Scam I wonder how Central Bank is allowing Mashreq Bank to cheat us legally like this Whatever bill they post we need to pay on time If we don t pay on time our AECB Score gets affected and we are considered as Default Payers We are unable to question or reason them rather we need to bear this nonsense for the bank s mistake INCIDENT We got a call from Mashreq Credit Card sales agent mentioning it as the best credit card with Weekly Offers 1000 AED Bonus Easy Flexible Payment Schemes etc etc We accepted and got the Credit Card with 27 000 AED Credit Limit We paid the minimum amount 3 75 -4 0 Interest Rate Month of the Total Outstanding Amount 5 Minimum Outstanding Purchased Amount for the first 2 months and they told we will get a Cashback of 1000 AED if our credit card transaction crosses 8000-10000 AED At the end of third month one evening around 7 or 8 PM we received an SMS of 1000 AED Credit in the Mashreq Credit Card as Bonus and the very next day morning when we did another transaction there was a 900-1000 AED missing from the same Credit Card Generally for each and every transaction we get a SMS as well as Email immediately but particularly for this deduction of 900-1000 AED they didn t send any SMS or Email Hence we called the Mashreq Customer Service and spoke to 3 persons in a line and they spoke in a rude unprofessional manner stating we are not supposed to pay the minimum amount and we need to pay the full outstanding amount of 26 000 AED When we asked the reason for asking us to pay the full outstanding amount and not minimum amount they told in a blunt manner that Mashreq Bank has its own Rules Regulations as well as Policies Procedures and we have signed it and threatened us to arrange the amount from somewhere outside and close the card ASAP else they will charge 3 75 -4 0 Interest Rate per Month on the Total Outstanding 5 of Principal Amount as first bill and will charge a Debt Interest of 8 75 for the remaining Total Outstanding Amount as another bill in every single month as well as some charges on a daily basis When inquired about the 1000 AED bonus which was credited yesterday these Cheaters say that they credited 1000 AED bonus yesterday night and took back that amount as 8 75 Interest Charge on the remaining Outstanding Amount some daily interest charges What kind of Credit Card is this and how Central Bank is allowing them to operate and cheat us like this Central Bank should look into this and take serious action on Mashreq Bank for this Cheating Scam Never Recommend Mashreq Credit Card to anybody nor use it Personally - Will have a Very Bad Cheating Experience and Money Loss if used Mashreq Credit Card

Absolutely worst bank ever

Due to technical error from their side they refunded people twice after a long time with this problem finally they noticed after morethan 6 months and now they re asking for the money back Very bad customer service very rude and unprofessional Threatening people and scaring them by putting travel ban and promising them to make more legal actions while they re illegal by putting travel ban for no real serious reason and without any case The worst worst worst bank I ve ever deal with