Masku Reviews

Online ordering of the Savonna

Order furniture online The quality is just shock The furniture is made of rattan but the whole rattan is rough and hooked the metal fasteners are simply damaged in some places Rattan with scratches in some places The bolts are obviously not designed to assemble this furniture - they are either too small or the furniture is made in such a way that the bolt needs to be fixed at an angle which is wrong Disgusting quality

FAKE discounts

Horrible customer service and quality of furnitures Also discount prices are FAKE Can t recommend it under any circumstances Edit I bought more than a couch at that Time and your salesperson added free delivery for me but on The receipt it looks like he hasnt actually offered free delivery he discounted price of The sofa that amount You have been selling this same sofa for the price I paid almost all the time Your discounted prices are fake

Low quality defective 3 seater sofa

We bought a 3 seater sofa recently from Vantaa Immediately after installation there was creeking noise when sitting online complaint was raised but no response Shop also no response they say they are busy for 2 months now customer support for defective products in poor I dont recommend Masku

I bought a sofa from the company and

I bought a sofa from the company and found out that there are missing parts I went to their office in pori and complained they said I should contact the online store which I did I called and the customer care told me that they will call me on Friday and today is Monday and yet no call This shows that they don t care much about customer when there is a problem I am very disappointed in their services Last time I would be dealing with Masku It s 2 weeks now and no response and the sofa is taking up space in my living room and my kids can t play around

They take too much time in delivery

They take too much time in delivery than other companies They said mine product will take time 1 to 2 months 2 months has gone still no update from their side I have to knock them always through call and email Very irresponsible

great

I went to buy a summer tent they give us great customer service

The sale guy was really cooperative and

The sale guy was really cooperative and it helps us to find the product we were looking for

Excellent

Very good and helpful I m grateful