Master-fix Reviews

MASTERFIX EMERGENCY SERVICE IS NOT WORKING BECAUSE MASTERFIX DO NOT ANSWER EMERGENCY CALLS OUT OF HOURS

Materfix are supposed to provide help in an emergency for the over 1200 residents at Oaklands Rise NW10 in London Again we are left without heating and hot water Since the 4 10 2022 start of Yom Kippur all through the 5 10 2022 Yom Kippur holiest religious feast and day for all Jews and still ongoing there is once again no heating and no hot water This is what we were provided with In the case of an emergency outside of working hours 5 30pm to 8 30am and weekends please could you call 020 8742 4152 This will take you through to Dexters answer phone which will provide you with contact details for our out of hours contractor Masterfix who will be able to assist When you phone the tel no you do not get through to Masterfix No one answers There is an answering machine and the call just drops This is how the Masterfix emergency helpline works The last time we called the Masterfix emergency line months ago a rude woman answered and refused to help us and slammed the phone down

Absolute sham of a company

Absolute sham of a company no idea how they have clients still They cannot fix anything ever and you just get charged for the fallout fee can t fix it you need to call a specialist But the price is the same Honestly shocking - avoid at all costs

Insurance reinstatement in Scotland

Insurance reinstatement in Scotland Bathgate office 2 5 years since claim during which Masterfix have been onsite for maybe 5-7 days Work incomplete No response when I email or telephone Build quality is okay but they seem incapable of execution and communication

AVOID SCAM

Couldn t find where a leak was coming from for 2 weeks was the MAINS pipe bursting Sent 4 plumbers Then said it was fixed after one tightened the radiator pipes and after we noticed the entire ceiling was to collapse then finally someone else uncovered the water was still flowing Then were asked for roofing works Gave a quote We agreed and put scaffolding Two weeks passed with no one showing up to start works Then they turned back saying actually the quote had to be revised and asked us for 4 times the original quote We rejected Scaffolding sat there for weeks on end no one picking it up Eventually they picked it up and still asked us to pay for it This company is a SCAM

Multiple negative experiences dealing

Multiple negative experiences dealing with masterfix as a tenant not keeping to time frames being unprepared with the right equipment terrible communication