Masterlec Reviews

Good Experience

I ve had a good experience so far with masterlec placed 3 separate orders over the last 6 months now all have arrived within a couple of days after placing the order and they are reasonably priced

Idris from sales department gave us the

Idris from sales department gave us the best support we changed all the kitchen switches and sockets and they gave us all the support to make sure we have everything correctly ordered The best company ever Our new brass sockets and switches personalized are just amazing

Fast delivery customer service

Fast delivery had a switch arrive damaged royal mails fault and a new one was quickly arranged free of charge Cant fault these guys

Great customer service

I ordered a bulb which turned out to be out of stock Mohammed quickly emailed me less than 24 hours after ordering to let me know and offered me a refund or an option to purchase something different I asked for a refund and this was processed the same day and received very quickly after So whilst I can t speak for the products the customer service is brilliant and I will definitely order from here in the future Thank you

First Class service

Bought a bunch of switches sockets from these guys as currently in the process of moving house and had great deals on the ones we wanted and could choose as many as we needed I initially ordered the wrong colour of sockets and quickly sent an email at night to ask if they could be changed but didn t have high hopes Got a call the very next morning telling me they can change them and just sent over the price difference and that was that got delivered today and everything is as it should be So glad I went with these guys always wary going with a company you haven t heard of but couldn t recommend enough the service was second to none Thanks again guys

A superb shopping experience

A superb shopping experience a clear and concise website an easy ordering process and next-day delivery I d ordered something for which a slightly better version was available and one of the guys at the shop rang me and helped me choose the more up-to-date product Excellent all round

Brilliant experience

Brilliant experience Answered questions before order to help me understand what I needed Then item arrived very quickly Then also answered a question I had when installing Quick to respond and very helpful