Matthew-homes Reviews

Really happy with the house

Really happy with the house Have had a good experience with the site team since moving in

My wife and I have recently moved into plot 82 Burnham-on-crouch

My wife and I have recently moved into our new home on Brookfield Park Burnham on crouch from start to finish we was updated on the progress of buying our home by the two lovely ladies who work there Lynne and Diane 10 10 we only moved into plot 82 four days ago and Dan Overall the site manager has been exceptionally helpful especially explaining the workings of everything and is always at hand 10 10 well done Matthew Homes you have a great team working for you

I can t believe I m saying this

Where do I start If I had of written this last year or before I wouldn t have given Matthew homes one star I now feel that I can give them a five star review When we moved into our house it was perfect everything we wished for We then started having an issue with the third floor bedroom which Matthew homes came and sorted out Move forward three years and we had further issues and between Matthew homes and NHBC they weren t very helpful NHBC did come and do some repairs to two of the bedrooms I then started having issues in my third bedroom and bathroom although I was being told it was condensation by NHBC I am not one to give up so I continued with my quest to get these issues sorted I wasn t getting very far until I finally had a letter from them to say they were sending a new person out and he was their new contract director Darren arrived at our home and he listened to all of the issues we had endured over the last four and a bit years He asked me if I could leave this with him and he would get back to me I was very sceptical because of how we had been treated previously Darren has been amazing and he was true to his word He has visited on several occasions and has also dealt with NHBC We are now finally at the end of the work being completed and I have to say we feel that because of Darren and the help of his PA Vicky we are now able to enjoy our home again Hopefully this means that I won t have to speak to him again I m sure he hopes he doesn t have to hear from me again however I d like to thank Darren for all that he has done and I can honestly say that he is a asset to Matthew homes

Absolutely love my new home

Absolutely love my new home The aftersales team was really friendly and helpful There were a few snags but all got remedied Thank you to everyone involved

Brookfield park burnham

Brookfield park burnhamBeen here 9 weeksAbsolutely love it Thanks to Diane and Linda for making the whole purchase easy nothing was to much trouble They even watered our plants after we moved inPaul and Dawn haine

Great Customer Service

Cathryn at Ashfield Park Elmswell has been so helpful and pro active chasing the chain and keeping me updated great service

Our new Matthews home

We have just moved into our new build and feel at home already Alison in the sales office is a gem and couldn t be more helpful This is our first new build property and so far the process has gone smoothly Everyone on site is friendly and helpful Thank you to all involved

The sales team were very helpful and accomodating

The sales team were very friendly and helpful not to mention patient and did everything they could to satisfy our requests and make us feel that we were making the right choice of home