Mavorproperty Reviews

Shocked Landlord

Shocked Landlord Mavor advocated for a clearly unsuitable applicant as opposed to carrying out proper vetting After fourteen months of unpaid rent I discovered that the tenant s application form contained several unsettling entries If I d seen these at the time I would have asked questions about the applicant s ability to abide by a tenancy agreement however Mavor Co maintain such serious anomalies are completely irrelevant They did not question the applicant or inform me There was also an excellent five star tenant reference - from a PARENT They emailed me that the references had checked out fine They did not consider securing a guarantor As of July 2024 they argued that tenant references from parents are acceptable Mavor Co put me in breach of regulations making me vulnerable to complaints and fines and comprmising the tenant s safety The deposit was submitted late the Prescribed Information was not delivered Callum wasn t sure what that was and there was a week without a gas safety certificate all of which they didn t seem to notice They were so resistant to providing information such as inspection reports or copies of safety certificates that early visible breaches of the TA were missed and when they failed to have the portable appliances tested it was over a year before I suspected they hadn t obtained the required PAT certificate for old appliances They had assured me it was done The following year s PAT was very overdue and repeatedly delayed without explanation Emails revealed that their understanding of my and their obligations was incorrect I had to complain on an explicitly formal basis to get acknowledgement that they had never obtained a PAT certificate as instructed There was no explanation for not adequately attending to many requests for a copy It took five long months for Mavor Co to apply to the FTT for access Many clauses of the Letting Agent Code of Practice had been breached In the absence of remorse I reported these failings to the FTT Immediately before I was to present the evidence to the court Ms Mavor reluctantly agreed to provide compensation of a fraction of what I lost She explained it was to end the stress for her manager

Mavor Company - first class service

Mavor Company have provided an excellent service helping us to let our property The Mavor team has given us guidance and good advice throughout the whole process efficiently dealing with the marketing necessary paperwork required and successfully finding a tenant in a short period of time First class service from start to finish

Sarah has been very helpfull dealing

Sarah has been very helpfull dealing with old tenants moving out and arranging a new tennant I have been well informed throughout the process of recovered monies from the deposit to cover various points when the old tenant left Ive also been been well informed about any minor maintenance issues that needed resolved before the new tenant moves in Great service and an all round plesure to talk to giving frank and straight forward advise

Mavor company

Mavor companyHave looked after my property for several years Callum an Allanah are extremely friendly an helpful nothing is to much trouble to them

Mavor Co have been looking after my

Mavor Co have been looking after my property for a number of years now I have just had new tenants move in and the whole service was excellent All went very smoothly and any questions and problems were sorted out very professionally Sarah handled the new tenants and along with Callum were a pleasure to work with Very much recommend them

Been using MAVOR for nearly a year

Been using MAVOR for nearly a year so far we have been extremely pleased with service we were with our previous management company for many years this was a serious move on our part So far all has gone to plan very efficient Allanah and Callum are very pleasant easy to deal with Being local is also a big bonus

A company you can trust

As a landlord for many years I can definitely recommend Mavor Co Callum Pat and their team do an honest job of looking after your property They have a straight forward approach to business by using trusted tradesmen for repairs no extra margin built in transparent pricing structure and always open to constructive feedback

Our current clients moved out on the 18

Our current clients moved out on the 18 July Allanah already had prospective tenants 11 in total lined up to view our property on 19 July Six wanted the property Allanah got this down to a short list for me to choose with all the facts Got various bits and pieces of work carried out from different contractors and still had the new clients in my property for 12 August Absolute first class service from Allanah supported by the Mavor team Thanks again Allanah

Great service as always

Great service as always Had a tenant give notice and Mavor had the property marketed within a week We had a tenant ready to move in as soon as our previous tenant was existing so no down time at all in the property Would highly recommend Mavor and a special mention to Sarah who is always so quick at responding and actioning anything needed