Based on authentic user experiences
Manal
6727 reviews
N/A
8 months ago
They have the worst website and the
They have the worst website and the worst customer service ever I ordered from their website before almost 1 month for the first time and they lost my shipment I tried to contact with them they do not have the ability to deal with this situation I just want my money back
Suba Selvan
6727 reviews
N/A
8 months ago
Very poor customer care service
Very poor customer care service They looted my money from my credit account I keep mailing them about my money to transfer it to my bank account But they are not replying
Hasna Azees
6727 reviews
N/A
8 months ago
Bad service
Bad service I ordered a week ago Now when am tracking the order it is showing undelivered without any justification And the chat wasn t helpful
PUTHA MUSTHA
6727 reviews
N/A
8 months ago
Rude behaviour of security at Burjuman
Rude behaviour of security at Burjuman mall store men fitting area such a worst feeling
Niyati Sharma
6727 reviews
N/A
8 months ago
Worst delivery service
Worst delivery service My order was about to come on 6th June 2024 and still undelivered and customer care saying just one thing that we are working on it
Dior Abeer
6727 reviews
N/A
8 months ago
Very bad service
Very bad service My order has not reached till now although it is planned to be reached two says back staff can not do anything about it Customer service staff do nothing just answer calls with no solution I can never trust max any more and never order from online
Vishal V
6727 reviews
N/A
8 months ago
Frustrating - Missing Delivery and Unjust fees
The order item was never delivered for about 10 days They then canceled it and issued a refund but they deducted what they referred to as a convenience fee I missed the convenience in this entire process
Shivam Singh
6727 reviews
N/A
8 months ago
Bad experience with Max fashion
I had ordered 2 pants and 1 shirt from Max Fashion but I received only 1 pant The application shows that it has been delivered When I called customer care they raised a ticket and said I would receive a reply via email in 2-3 working days Today I received an email stating that all items were packed in one bag from the warehouse Now I m not sure what to do because the company hasn t actually delivered the products and they are claiming that the delivery has been made even though there was only 1 pant in the package I don t know what to do now and I m afraid that I might not receive the product or a refund
PG
6727 reviews
N/A
8 months ago
Very bad service
Very bad service Inspite of repeated follow ups on email and call center I am not getting my refund in my account every time they say- they are working on it I was a regular customer of MAX for last 16 years but now I will switch to other brands as they don t meet customer expectations
Girish Chandra Tripathy
6727 reviews
N/A
8 months ago
Failed to ccommodate ailing and aged
Failed to accommodate ailing and aged customers in right way An elderly couple having surgery in spine were forced to get down from car at quite good distance at your Mall Very sad affairs A support team must be posted to help those who are unable to walk Thanks if you feel as well