The wrost banking experience in advance
The wrost banking experience in advance banking technology era still work like 1940 for small small things they need 14 - 30 days time For me it s shocked to see for a small bank statement and account opening they make tired and annoying
Lily Chan
N/A
Slow and like shi
Slow and like shi how the hell the system still slow Its 2023 when it comes to take our money you can do as fast as flash You should throw away your website and your business go down straight to hell fcker
Nikolaj Kjellerup
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Just a low standard bank
Service very bad and slowNot helpful and takes long time to respondWhen sending for example new credit card they give no notice that s it s on the way so it will be send return
Rayner Tay
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Antiquated process and service
Antiquated process and service compared to local Singapore banks I was made to go down to the branch to do the paperwork for my online transfer for mortgage prepayment Product offering not competitive as well
Jnee
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It was a really bad experience i have
It was a really bad experience i have with your dispute management team I can never receive any feedback from your team other than the auto reply message The most horrible is the case was submitted during last 12 Nov 2020 Even though i called your customer service team seeking for an update They told me different replies Some of them told me the processing day requiring 3 business days some of them told me need up to 90days Nevertheless the case was submitted last year and I believe you have sufficient time to investigate the issue and update me on the case status What i have been informed is customer service team don t have direct line to reach the dispute team they re only contactable via email If the dispute team don t reply back to customer service team i will never get an update I m wonder is this the way you handle your customer cases Without any responsible in resolving issue I sincerely hope someone can saw this feedback and help on my case
JellyBean
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The new maybank app MAE is always down
The new maybank app MAE is always down It says connection error even though i can easily use my CIMB app Such a disappointment
CloudSight
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Like a 3rd world bank
Like a 3rd world bank very slow and inefficient Maybank app also buggy and design very stupid not reliable
Not important
N/A
Maybank Indonesia seem somewhat incompetent and care free
Maybank indonesia They lost a lot of usd I transferred as they classify as a passive recipient Their customer care is useless and constantly sending computer generated responses that are generic and mean nothing I sent them all my documents account numbers everything of the transaction They at first did not know about it as they are passive Suddenly it was resolved saying the money was returned on the same day it was sent Seems odd considering they didn t know about it a week after it was sent So it 2 weeks after they sent the money back to sender But the money isn t there I ve been waiting for my money for nearly 2 weeks now and nothing They haven t sent me any documentation that the money was returned Yet they had all the info that it was received This bank is poor and I do not recommend them at all Ontop of it all customer care is useless as I keep having to talk to a different person ai bot
Andre
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speechless
Every time my credit card is up for renewal they send it to an address I haven t lived at for years Every time I ask them to change it but with no success Last year they outdid themselves Again they tried to deliver it to an address I don t live at anymore Usually after the delivery to the wrong address fails I can request to pick up the card at my local branch but even this was too much for them to handle It took 16 calls to customer service and sending numerous documents via email just to receive a response asking me to zip the documents After a long six months of back and forth I still don t have the card Bravo
Desmond Chin
N/A
Rubbish app
Rubbish app Always need me to reset password for the online banking since I seldom use it for online transferring money and buy thing outside
