Medichecks Reviews

Friendly and helpful

Medichecks are brilliant and particularly when it comes to customer service I needed advice about the effects illness can have on blood test results and whether I should go ahead with testing The advice I was given was very helpful I was communicating with customer services Maisie by email and she replied very quickly and was friendly whilst solving my problem It s not the first time I ve had to contact Medichecks and they ve always been very helpful I would certainly recommend this company

Great service very insightful into your health and they have an option for doctor s notes

Very insightful service results came back quickly and they include doctor s notes unless you opt out Bear in mind these doctors don t know you personally so there s a limit to how much they can personalize the information for you It s your responsibility to follow the rabbit hole if you so wish and they give you good starting points to do your own research They also ask you up front when you submit the blood samples why you re doing the test so you can ask specific questions there I personally find the finger prikc tests difficult because my fingers don t bleed very well so I always go to a clinic for a blood draw which costs an extra 35 bear that in mind But in my experience it s totally worth it to get a trained professional to draw blood

Great Customer Care

I was reaching out to support in regards to a previous order which I had some troubles with due to some personal matters Maisie was extremely compassionate regarding my situation and I felt greatly cared for which is an increasingly rare feeling when dealing with any customer support these days Thank you Maisie You were a great help

Great service

Great service we use this company annually for a full blood check and receive great feedback and online data to track any changes across time Their customer service team are excellent and quickly resolve any issues Thanks to Maisie S for instantly resolving my recent issue - courteous and efficient It was much appreciated

Great costumer service

Great costumer service I requested a new kit for an at home blood test as my first attempt didn t draw enough blood for the sample I received a very lovely response from their Costumer Support within 15 minutes letting me know they are sending out a new kit for me to try again as well as links to helpful information and tips to help with the next attempt

I don t know what I d do without them

I have regularly used Medichecks and find them excellent The kits are posted out so quickly I have always received results in good time and with useful feedback For those on a long fertility journey they are invaluable especially when NHS GP services are not able to do many bloods and private fertility clinic blood tests costs are very high I have recently suffered a pregnancy loss and just before learning about our loss had ordered some tests from medichecks I contacted the company to ask if I could delay doing these and Claire F was so kind and understanding and went above and beyond to help Thanks Claire and Medichecks it s a weight off my mind at a difficult time

Hope for the Win

Had a small issue that needed resolving not medichecks fault and Hope took care of it all immediately Very impressed with the service

Excellent customer service

I made a mistake whilst ordering and emailed the team when I realised They quickly responded and took action I am so grateful in the way they handled this I wish all businesses behaved like this Thank you so much I really appreciate your support