Meds Reviews

I contacted Meds customer service because it says that my package was delivered but in fact I haven t received anything When I asked Meds to fix the problem they said that I m supposed to solve it myself with Postnord or ask Police to investigate ridiculous When I was trying to say that it s the online store that has an agreement with Postnord and is supposed to help me the woman from the customer service said it s not their fault She also refused to speak English when I said I didn t understand one thing that she told in Swedish although when I called I asked from the beginning if it s ok that I speak English and she said yes She said that she couldn t transfer this call to any colleagues because I Sverige pratar vi svenska which made me feel humiliated When I tried to continue and get any help from her she didn t want to listen to me and simply hung up the phone saying Trevlig dag implying that she doesn t want to have this conversation longer Extremely rude and respectless Not a surprise that when I called Postnord they told me that they can t help me because they refund Meds and not to me because they have an agreement with Meds as a customer Just to give a comparison I had exactly the same problem with a package that was supposed to come from SkinCity one day earlier than Meds I contacted their customer service saying that my mailbox was empty They got back to me quickly with a very kind response explaining that it was a mistake at Postnord s side They apologised saying they would immediately send a new package but asking me to let them know if the old package would arrive later Two companies and 2 completely different ways of treating customers

Vad fan har h nt F rs ker komma in p Meds och det blir bara en loop Checking your browser before access to meds se please allow up to 5 seconds Jamen 5 seconds i flera dagar back to apotea allts

Received 50 face masks completely dirty They said that it is the dye fiber that have been released Anayway this makes them not wearable in public In that case most of the company offers 100 refund They proposed me only 50 Stay away better options out there WellI already got in touch with you and you had the chance to sort it out in a better way No need to come back to me and tell me now you can do better it s to late

This is some scam website that promises home delivery and then waste your time in emails for 2 weeks to tell you that that home delivery can t be done Never again from MEDS Worst experience ever with online shopping in 2 years of living in Sweden

I bought a supplement when it was delivered I found its only valid for a month Called the customer care they says they can t do anything for this How can they sell a supplement product which is valid only for a month without any information

Unable to change delivery option so they had to cancel my order Meds had the nerve to wish me a wonderful week and give me a discount Budbee could not deliver tried 3 days And Meds couldn t do a thing but cancel my order They didn t even offer to redo my order and make sure I get my delivery I will never use them again Their competitors like Apotea have never failed in their deliveries Useless company

Ordered a product but received a different product After contacting costumer service they want me to return the product that was wrong So I have to package the product and drive back to the post service so they then can reimburse me I don t want to be reimbursed I want the right product And I don t want to drive back and forth to the post service because someone else has done wrong It s such a hassle And besides I don t get compensation for the inconveniences of it at all I don t recommend this site Order from another site if you want to be treated right after someone else s mistake of packing the wrong products

I like your products you sale and affordable and I hope you keep it up a good service as well I hope the free delivery

I liked the packaging of the order but didn t like the delivery service as the person didn t even try to reach us and he has delivered the package in nearest center They could have at least called us and I hope which is why we have contact information in the order details

Bleh It took me over a week to get my order One of the products in my order was out of stock could happen and the customer service contacted me by email and we had to arrange a new delivery two days later Unfortunately I had to check up on that order myself and had to contact their customer service twice to find out they moved my order to after the weekend because there had been a misunderstanding from their side I wonder what would have happened if I didn t contact them They gave me a discount on my order which was nice But I m a bit bummed out I had to spend this time with my order and talked to 3 different agents maybe that is where the misunderstanding took place I m a bit tired of companies not seeming to prioritise their customer service