Megasealed Reviews

Can I go NO STARS

Can I go NO STARS - not one My experience with this company and more especially Monique the owner of this franchise has been dismal Monique s company services the South East surburbs of Melbourne I wanted someone to ensure that there were no leaks in my bathroom There was mould forming downstairs in my laundry Jay the assessor came over and determined that the shower could be sealed the missing grout from tiles outside the shower will be fixed and he identified one cracked tile in the shower For this the shower screen had to be removed and the tile had to be epoxied This added another 550 to the quote I agreed I decided to go with this higher quote because it seemed that Megaseal is a bigger franchise and are more likely to honour and tend to issues if they develop When the job was eventually done Monique has very unprofessional with communications - delays due to board meetings and being on the road and illness - I was EXTREMELY disappointed with the job We now had 1 a broken shower head 2 Now there were FOUR cracked tiles3 The silicon was put very untidily4 The grout in the tiles were black - did not match the grey of the rest of the bathroom She was argumentative from the very start and very rude and unprofessional She said that those tiles were cracked before the technician started the job - even though her assessor did not identify them She eventually came for a site visit but came armed to say - this is not OUR FAULT She even had the audicity to say out of 10000 bathrooms that she has fixed this was the most vile and disgusting shower ever If I could add pics here I could show how very untrue this statement was Eventually she offered a 15 discount But this was not satisfactory for me - what use was paying close to 2K for a shower that still needed fixing My text to her - I want someone to come over and neaten the job I ll show you some before and after pics of some disgusting showers that was made to look good again with good workmanship I want the black grout replaced to a matching color I want the new shower head dropped off for us to pay a plumber to replace And 15 off as offered And warranties in place Her reply - it is still not clear what you want of us

Terrible terrible Customer service DO NOT USE

I never even got to having the requested work done as we never got that far I Emailed a quote request to Megasealed on Friday and got a missed call from their nearest technician at 1141 AM on the Sunday morning He then sent me a Text and Email stating that he d arranged an inspection at my Home for 0930 AM the next Day without consulting me to see if I was available I texted and Emailed him back saying that I wasn t available as he hadn t given me any notice to arrange the appointment Then I didn t hear from anything from him at all Nothing I sent him a Text Today asking if he could come out later this week to do a quote on the work The reply I got was SIC sorry tried yesterday and get back after 1 pm to book quotes Good luck with it He didn t call back after 1 pm as stated and is now ignoring me Absolutely pathetic service Their loss as I ve got a competitor to do the work If this is the way they do business I d rather have the leaking balcony The guy in question has no idea about how to deal with Customers assumed I d jump through hoops for the appointment he d arranged and then got all precious because I didn t reply to his non-existent follow-up call Do yourselves a favour and use anyone but these Clowns

Work failed roof still leaks won t refund money

We hired Megasealed to seal our upstairs courtyard Their work failed four times and the roof is still leaking they have not given us our money back and will not even do us the basic courtesy of responding to my emails

These guys are a disgrace

These guys are a disgrace Phoned and emailed them re a job and get a response about a week later asking me to send photos and describe work required which I did Another week later Zero response

Never use Evans Bathrooms PTY LTD t as

Never use Evans Bathrooms PTY LTD t asMegasealed Sydney South East Megasealed Eastern SuburbsMegasealed ACT They are an absolute disgrace From start to finish and the cost to fix our balcony planter box 7k More fool me Service was amateur I had to get them back several times to fix things Planter box bubbled and held water needed ripping up again and waterproofing Tiles were cut poorly they covered up spitter pipe holes inserted 2 new spitter pipes that were 10x larger than original and now is a bloody eye saw They never arrived when said Emails went unanswered Finally the manager Graeme was involved who was rude and condescending and clearly does not give a hoot about the customer All they want is money And to top it off it s still leaking They even disagreed with the plumber they got out to do a dye test Meagseal say it s not leaking and their plumber says it is They are bullies who intimidate If it s not leaking then why am I getting yellow water dye dye test plumber did in a bucket under the leaks This has been going on from Nov 2022 to now Dec 2023 Please never use them

Warranty not worth the paper it s written on

Used Mega Sealed back in 2015 to fix our leaking shower base Now the shower base is leaking again and they will not honour their 25 year product warranty saying that there are cracks in the grout from the house shifting Seems like they will use any excuse not to honour their own warranty

TERRIBLE SERVICE

TERRIBLE SERVICE - balcony was leaking after almost 6k and 1 year after repairing my whole ceiling after being told the job was done balcony started leaking again They have refused to replaster after I spent almost 2k to do the ceiling based on their assurance Terrible VCAT will be hearing about this

We used Megasealed company located in Brisbane

We used Megasealed company located in Brisbane a few times over number of years They sealed our two bathrooms and gave us a 10 years warranty But they warranty worth nothing 3-5 years after the service we noted that bathrooms start to leak again Called Megasealed and their technicians gave us ridiculous excuses to void the warranty he blamed wall tiles incorrectly installed shower screens and other irrelevant things which under his opinion contributing to new leak And of course straight away they gave us new quote to fix it We followed this trick twice received two 10 years warranties and guess what Bathroom is still leaking and Megaseald refuse to rectify under their warranty Stay away from this doggy company they promises and warranty are rubbish