Memorisely Reviews

Absolutely not worth the money

This review is for the subscription service not the bootcamps I signed up because I wanted to learn UX UI design I paid for 170 for a year subscription yesterday and sat through the first class- on UX research today It s worthless I immediately emailed asking to cancel my year long subscription and said I was happy to pay for the first month since I had sat through a 20 minute course Their response Hi Heather I m really sorry to hear that our product didn t meet your expectations Unfortunately I m unable to offer a refund And we bill on a yearly basis rather than monthly That said what I can do is cancel your subscription to prevent any future charges Let me know how you d like me to proceed and I ll take care of it for you It s a complete scam I m furious Do not waste your money

Unlawful refund policy

I had a really disappointing experience with Memorisely My annual subscription renewed without warning and when I contacted them on the same day to request a refund they refused citing a strict no-refunds policy in their terms UK consumers take note Under the Consumer Contracts Regulations 2013 you have a legal right to a 14-day cooling-off period for most online purchases including subscriptions regardless of what the company s policy says Memorisely s blanket no refund stance completely ignores this which is not just poor customer service it s potentially unlawful

Courses not loading support useless

I have not been able to access any courses for the last 4 weeks despite having a subscription After pinging the support i was told that they are implementing UI changes and the system will be running Supa-Fast Yeah 4 weeks later paid for a learning experienced got nothing Support is no longer responding

I m extremely disappointed with my

I m extremely disappointed with my recent experience with Memorisely My annual subscription was renewed without any prior notice and the full amount of 300 AUD was deducted from my account without warning On the same day I noticed the charge I reached out to request a refund but was met with a cold copy-pasted response citing a no-refund policy For a company that prides itself on teaching UX and building user-centric experiences this behavior is unacceptable Not sending a renewal notice before charging a large sum is a terrible user experience and quite frankly feels unethical I expected more transparency and basic courtesy from a brand that claims to care about the user This is not just disappointing it feels predatory