Mercattours Reviews

This place was absolutely rude and

This place was absolutely rude and unprofessional They get business frequently yet do not accommodate to tourists who have issues with wifi We book an 2000hr tour but when we arrived we were told it was a tour at 1830hrs The confirmation email came through blank because of the lack of internet and so we had nothing to back our claims The worker offered a tour for the following day but we would be leaving too early for any of tgeir tours and requested a refund Their policies as they stated allowed refunds within 24hrs yet the manager Jonathan was very rude and unprofessional in denying us one I am absolutely disappointed and would NEVER recommend anyone to this company ever again Despicable

What an amazing experience

What an amazing experience Our tour guide Sara was brilliant and sucked us all in with her stories she fully committed to her role We had a great time and the underground vaults are well worth doing A fantastic way to spend an hour in Edinburgh We did it for a hen party and all the girls loved it

Had a great day out

Had a great day out on the ghostly tour with fantastic guide Mark Lots of ghost stories Highly recommended for something different to do in Edinburgh

Had a great tour

Had a great tour Linda made the whole experience very entertaining and informative I would highly recommend this tour Thanks Linda for your excellent story telling

Had a lovely tour around the Royal Mile

Had a lovely tour around the Royal Mile and vaults Tour was a Historic Underground Our tour guide made us and our group feel welcome from the first minute until the last would definitely recommend

Linda did extraordinary

Linda did extraordinary Thank you Very recommendable if you re looking for a guided tour in Edinburgh

Tourleader on tour

As a tourleader I have been to 6 different tours of the South Bridge valults and I have to say that the tour with Veni as a guide through the underground is far the best one of them all You spend almost an hour underground we went 9 meters deep to rock bottom And got all the info about the story of the bridge and the people occupying the rooms They also offer Ghost tours where there is more spooky storys about the people not getting out alive in the old days I can Only give Veni and the tours 5 stars here But if I could give it 10 stars it would have gotten them

Hidden haunted tour review

Michael was a lot of fun as he escorted us through some seriously creepy terrain and left no gory detail untold He is a wonderful story teller and I highly recommend

Rachel was an incredible tour guide

Rachel was an incredible tour guide with lots of energy and passion Highly recommend Also doing this to get uncursed