


Based on authentic user experiences
Simon Holding
6733 reviews
N/A
7 months ago
New pensioner setup
First class experience from start to finish nothing was to much trouble thank you to all the team at Mercer
John Beech
6733 reviews
N/A
7 months ago
I am of advanced age not very good
Easy to find the information I wanted about my pension
bill
6733 reviews
N/A
7 months ago
Excellent Customer Service
Clear instructions plain English checklist of requirements the portal to drop in documents
Alan brawn
6733 reviews
N/A
7 months ago
Mercer UK pension admin
I am of advanced age not very good with computers but when it came to registering with Mercer it was so simple easy that I don t know why I was concerned in the first place It is simple easy to understand
Mr lane
6733 reviews
N/A
7 months ago
Great customer service
Excellent Customer Service thank you it s much appreciated Special thanks to Vicky for the quick response to my query Marie
ced hill
6733 reviews
N/A
7 months ago
Had a telephone conversation with
I m with the Corning pension scheme administered by Mercer Whilst I m as yet not retired I have made requests for information from Mercer and over the past few years they have got much much better The professional staff on the help line and on the web sincerely make an effort to satisfy your request promptly Good service keep it up
Simon Dean
6733 reviews
N/A
7 months ago
Bae pensioner
Had a lot of issues with getting my pension sorted but Mercer made it easy and the agent I spoke to Asha I believe she made me feel very reassured
Sneaky Alien
6733 reviews
N/A
7 months ago
Quick response to query
Had a telephone conversation with Scottish Widows one view and they were extremely helpful with their advice and guidance on how to complete the forms With their help I found the process easy
Muireall Bowie-MacDonald
6733 reviews
N/A
7 months ago
Quick and simple instructions to follow
I had problems finding phone number but that is now resolved Also as I have been reminded the initial welcome letter from mercer did contain all information I ve printed it off now as opposed to losing it in the ether Tbf the contact number was all I reqd so have not had to with any pension issues I was contacted by e Mail from mercer and the problem was resolved and it was very polite and professional
ken fitzgerald
6733 reviews
N/A
7 months ago
SET UP OF ACCOUNT
Quick response to query Simple easy process to complete transaction required