


MERCH.WARHAMMER.COM | Officially Licensed Warhammer Merch Store
Based on authentic user experiences
Piper Grogan
6727 reviews
N/A
9 months ago
Disgustingly frustrating
Never in my life have I purchased something from such a frustrating company I ordered my items mid December 2024 After about a week of no updates and Christmas nearing I checked their website their website said my order had been fulfilled which clearly wasnt the case I clicked their own link to a website called aftershop and all it said was heading to country destination Then I took the actual tracking number and plugged it into USPS and they said it hadn t even left it s origin facility I set the company an email and got a automated response it would take 2 days for a response Absolutely nothing A week goes by and so does Christmas I get an email asking me how they did with my products what ever I check all things again website aftershop USPS same thing as last fulfilled on its way not left yet I send another email this time saying how unacceptable all this was and at this point I want a god damn refund I get the same 2 day response time email Two days later I hear nothing open USPS again and it says it left the origin facility So two f-ing emails is what it takes to actually ship the things I ve paid FIFTY DOLLARS FOR yeah and I still haven t gotten my items if you re wondering Don t buy things from this company
MF
6727 reviews
N/A
9 months ago
Absolutely awful service
Absolutely awful service 300 spent on pre - order items that we to dispatch in November - still not dispatched and no response to any email Shocking and terrible service even worse when these are Xmas presents and they are still spamming with BF offers
tony kain
6727 reviews
N/A
9 months ago
Order no WAR39053
Order no WAR39053 was incomplete I ordered 2 Warhammer 40 000 Space Marine 2 Titus Posters only got 1 and I ordered Warhammer 40 000 Space Marine 2 Titus T Shirt and didn t get any I still have 2 Exclusive Ultramarines Stainless Steel Water Bottle on preorder Then you guys charge me 133 00 for shipping to Australia
Kati Layhew
6727 reviews
N/A
9 months ago
Ordered over two weeks ago
Ordered over two weeks ago still no update All I got was a tracking number and forced to download an app that wants more information than necessary asks for my card and banking information or else I can t get information on my order I want to cancel my order since it doesn t seem to even be fulfilled yet but no place to do that There is no reason for it to be this difficult
Karlene
6727 reviews
N/A
9 months ago
Ordered a single calendar on Dec 7
Ordered a single calendar on Dec 7 As of Dec 19 it s still in transit Estimated delivery was seven days No communication from company Absolutely do not recommend ordering direct from the company Wish I had ordered through literally anyone else cause now my gift is arriving after the person it was intended for leaves
Daria Lubinska
6727 reviews
N/A
9 months ago
Shocking service do not buy
Shocking service and quality for the price shipping costs 12 95 with no proper tracking and takes ages to arrive Top is just an ordinary GILDAN top with poor quality print part of print is missing comparing to the photo on the website
Zuzanna
6727 reviews
N/A
9 months ago
Expensive very poor quality and long delivery time
I wanted to buy nice quality t-shirtd for a Christmas gift so I choose official shop And it was the biggest mistake Tshirts that cost almost 40eur each are very thin and very poor quality They were put without any foil directly into paper envelope for International shipping Delivery took 20 days from order date That s unacceptable It s a shame to give it as a gift waste of money
warren brown
6727 reviews
N/A
9 months ago
Still waiting
Ordered in black Friday sale in November as a Christmas gift for my son Christmas Eve and still no parcel Been contacting them for the last week or so but I ve apparently got to wait before they can investigate Can t comment on quality of product only on their lack of serv8ce
Mrs Rashid
6727 reviews
N/A
9 months ago
Absolutely shocking 60 odd quid for a
Absolutely shocking 60 odd quid for a screwed up hoodie just pushed into brown paper bag with a mug in a box not the postage and packaging service you d expect when it s nearly 8 for that service alone Will not be ordering clothes from yourself again if you just screw up and chuck them in a bag
S A
6727 reviews
N/A
9 months ago
Wheres my order
Still waiting to receive my order emailed the website that says they will respond within 48 hours but still no response I wish I would have seen these reviews before I made my purchase seems like a common problem with this company