Merchbar Reviews

The album I ordered was warped and

The album I ordered was warped and scratched notified Merchbar customer support and they took care of my issue super quick I will shop with them again knowing they will take care of their customers when issues arise

All good so far

I ordered one record one CD in December both on back order so I knew they would be at least 8 weeks until despatch Realistically I was expecting longer with probably 2 weeks for carriage from USA to UK But being the only place I could find them for sale I placed my order The CD arrived today well within my expectations the record is still processing I m happy so far as long as the record turns up at some point in the next month or two I will still be happy But if it doesn t arrive it s likely to be beyond their control so as long as the refund process works I would still order from Merchbar again The order process has been relatively painless long delivery doesn t deter me if I know that from the start Merchbar were very clear with their expected delivery I m a happy buyer

I had to cancel an order and received a

I had to cancel an order and received a quick and polite response from Rosie I found her response very understanding and she was able to help me out by canceling my order I will use Merchbar again - Jason

My shipping address accidentally got

My shipping address accidentally got changed by PayPal to an old address during the checkout process I reached out to the team and they were incredibly responsive professional and we re able to contact the vendor to change the address to my current address They even followed-up to inform me that even though my address was not changed on the shipping email they had confirmed the address change with the vendor Stellar job all around

Feedback about the support team and merchbar overall

The employees in the support team are always super friendly and helpful My requests and problems are always solved within a few hours if not minutes I am really happy with the merch collectuon of the website as well as the prices which is the reason I switched to merchbar for ordering my merch I am also super happy with the advertisement that I m getting and that all of the advertising is done electronically I am also very satisfied with the shipping time and packaging of the product I never had any issues with broken products Something that I would criticize is that there are not always pictures of the products visible on the website Especially for the colored vinyls it would be very helpful to see the color of the vinyl in a picture

Very wide selection

Usually have a very wide selection of music that I m into unlike many other sites or stores Customer service has always responded quickly and has been accommodating and helpful I ve gotten vinyl records from Merchbar when I couldn t find them anywhere else

Stellar customer service

I had a hiccup with the delivery of my product and Merchbar made it right Extremely thrilled with this customer service and I will always order with Merchbar in the future Anne Anna Sanji and Francis all attended to my issue and got it resolved very quickly

Mechbar is my new addiction

Mechbar is my new addiction for record buying Rehab would never help me out of this one Thanks a whole lot Merchbar