Merchnow Reviews

Excellent service from Brooklyn

Brooklyn was efficient and super quick to resolve my issue and I m very happy about it She is a valuable asset to MerchNow and they should be glad to have her

My tshirt was lost by USPS so I reached

My tshirt was lost by USPS so I reached out to the customer service team They were quick to respond and assist me with setting up a replacement order Thank you

Very reassuring team

My order had to ship internationally and because of the pandemic and the current USPS issues it was taking a while to arrive I emailed the team just to check that everything was and they reassured me that everything was on its way - and today it arrived in perfect condition

Brooklyn was awesome

My recent experience with MerchNow was really great I was having issues completing a purchase and Brooklyn was an amazing help in getting it resolved I will definitely be back to MerchNow Thanks Brooklyn rock on

VERY happy customer

I ve been purchasing from Merch Now for a few months now and am consistently impressed with a multitude of things with my experience the quality of the shirts is always remarkable the shipping time is impeccable and when I needed to speak to customer service for a simple issue they went above and beyond to assist me I am grateful for their kindness and support Overall such a great experience shopping here -

Goodest

TLDR bought rare cd arrived in very good condition support was extremely helpful kind and swift at fixing USPS delivering issues Ordered a cd printed almost 10 years ago of which very few could still be found for sale and even then only second-hand Package was transferred to USPS which promptly messed up and the package went in circles for almost 6 months and as soon as I contacted the MerchNow support staff since USPS offered none for this kind of international delivery the package was sent again after being offered the choice between a refund or being sent the package again and in less than 2 weeks time it was delivered Really no complaints the cd case has a little crack in the corner of the case but I can t really cry given how long ago it was made and how long and far it has traveled in an USPS van

Customer service is very responsive

Customer service is very responsive I had a question about my shipping refund and tracking issues They did a great job breaking down what was going on and were so friendly

Order Address Change

Had a pre-order set to an old address on accident and customer service remedied and changed my order to my new address almost instantly Super responsive team A -Zach