Mercuryldn Reviews

Got the space gray case for my 13 pro

Got the space gray case for my 13 pro quality is great fits snug would recommend

Easy

Easy ordering case and wallet arrived on time Really love it

Literally the nicest case I ve ever

Literally the nicest case I ve ever had I was sick of getting bad quality cheap ones and wanted my phone to actually look nice I m so happy the material is high quality and it s vegan Worth the money Delivery time was good too

Customer service is extremely poor and

Customer service is extremely poor and my case took 2 weeks to be delivered You should keep your customers updated as I thought I d been scammed Case is very good however I would not recommend you to anyone solely because of your service

Firstly had to wait almost 2 weeks for

Firstly had to wait almost 2 weeks for my order to be delivered Secondly after seeing and feeling the case I was left underwhelmed and decided I wanted to return the case for a refund After many attempts I finally received an email from informing me that I can t return the case unless there s a defect After explaining my experience and how I felt the case wasn t right for me they basically told there s nothing they can do As an online purchase not having the right to change my mind and receive a refund I think is poor customer service

Had to wait two weeks for the phone

Had to wait two weeks for the phone case and AirPod case to come When I received the order the AirPod case they sent was for the wrong generation I ordered the correct one but they sent out the wrong one The case quality was shocking the mag safe round circle leaves a mark on the case The inside you can see all the glue stitching wasn t aligned They then sent out the correct AirPod case for it to be the wrong colour and not match the phone They then said they ll send out the correct iPhone case to match the AirPod case and had to wait over 4 weeks for this for it to be the same case as I already got and not the correctly colour I ve now been trying to email them every week for the past 7 weeks for them to correct the errors they keep making and now they are not responding to my emails at all There is much more to this but it ll end up being an essay I would advise not to use this company the quality is shocking for the price it s at They are unprofessional with their emails and now they are clearly just ignoring my emails This was meant to be a gift for Xmas and now I ve been unable to gift it due to them being different colours and this has been going on for more than 3 months And is still ongoing until they sort it out

The product i ordered for not yet delivered after two weeks of order

The product i ordered for - iPhone 15 promax case is yet to be delivered after two weeks What kind of company is that Very disappointing

I an still waiting for my order but

I am still waiting for my order but already been asked to review the company You can see straight away that first few reviews on Trustpilot are fake to help with sales Then once real customers start commenting the true nature of this business shows Just a bunch sourcing low quality junk from China and claiming it to be high end goods Stay away