Merritts-solicitors Reviews

Would not recommend

Would not recommend Myself and my partner used this solicitors based on a recommendation from our mortgage advisor The whole process was made so much more stressful than it needed to be due to lack of communication There were numerous times we had emailed and made phone calls to speak to the solicitor and had no response it took us to contact our mortgage advisor complaining to finally receive contact We didn t have any contact with updates throughout the process which was not helpful considering we were first time buyers The day before completion we were asked to send our deposit money and solicitors fees via email with no follow up curtesy call when we replied to the email we still received no response We sent over half our money and tried to contact to confirm they had received it but they didn t answer the phone after 4 30pm considering they are supposed to close at 5pm My partner then contacted the following day to check they had received it and was told that accounts hadn t confirmed but they took his number and will contact when they know for definite There was still no confirmation of his money but confirmation of my own and I had to ask again for them to confirm they received it and they said that had it from yesterday This is unacceptable when transferring over a large amount of money On the day of completion it was made 1000x more stressful then it should have been and they left it to the very last minute to transfer the funds even though they were told we needed the funds before 5pm Which added pressure to ourselves and all other parties involved If I need a solicitor in the future I will not be using Merritts

Dangerous

Dangerous reckless and cruel This Professional is a bully He failed in his duty of care towards a vulnerable client-a single mother with a baby Who wanted a simultaneous exchange and completion of a probate estate following bereavement of parents He failed to have any care or experience of the PAIN and distress already endured Our belongings are in storage including my daughters highchair and cot He is unfit to practice having ganged his colleagues further practice managers to stand by him despite me being concerned of false representation from the onset This individual should not be a Solicitor or a manager partner of a practice when he causes deliberate harm to people s wellbeing I now have to seek legal advice and start the process again with a young baby in a cost of living Blatant abuse of power He is a bully and cruel heartless man PATHETIC MAN

Absolutely awful company

Absolutely awful company if you want a quick sale and good communication do NOT use these it has taken us months to buy a house they don t listen to what you want and don t reply For days to emails and never answer the phone we just paid 50grand deposit and received a confirmation email but now they are telling the seller they can t agree a completion date as they haven received the funds total lie And we are still waiting a date afterMonths and months

I d give zero stars if I could

This is a company that takes your money provides a terrible service and simply doesn t give a hit There are two actual solicitors but conveyancing is carried out by young inexperienced temps who are given no guidance Merrits never answer the phone and all emails asking for updates are ignored Their complete lack of response to other solicitors meant we lost a sale Then we got their bill Shockingly bad

Strongly advise finding an alternative

Trust me when you read this - use anyone but Merritts for your house sale purchase We re so mentally exhausted from the experience that we can t even bring ourselves to write a full review In summary -- Zero proactive communication We didn t hear from our solicitor for the first two weeks and after that it took on average 3 emails before we got a reply Many of our questions were unanswered - Professionalism everyone at Merritts that we dealt with seemed like they couldn t get rid of you quickly enough Replies bordered on rude and despite multiple promises to have a call back from our solicitor as a matter of urgency she claimed to have never been advised this - Had to do alot of the work ourselves to keep the process moving including taking it upon ourselves to get our searches returned early despite being told this wouldn t be possible This was made more difficult by the fact that we were given the wrong company name to chase Strongly advise looking for alternatives Please read the other reviews of Merritts before considering using them