Metatrak Reviews

Absolute appalling customer care

Absolute appalling customer care Purposely hung up when I explained that the issue relating the alert was possibly linked to their product car battery was depleting and losing voltage So far the product has been nothing but trouble

Absolute rubbish

Absolute rubbish not fit for purpose I will be looking for a refund

Poor customer service

I have six of their tracking systems and I have been a customer for over eight years Meta Trak contacted me on 7 May to say that there was a problem with one of our vehicles systems and asked if I could call them which I did The vehicle location and movements are incorrect and since then I have phoned three times and each time I have been told that they will call me back but they never do The system for which I am paying a subscription doesn t work I called again today and was again promised that I would be called or emailed back but nothing and my vehicle is still showing that it s some eight miles from its actual location Absolutely appalling customer service and support I have been a customer with multiple units and this means nothing to you I will now take my customer elsewhere

I was customer for many many many years

I was customer for many many many years and to be honest I had the trackers fitted on all my vehicles 5 in total Customer service is shocking get your money and who cares Not prepared to listen to your problems and when they do they don t care anyway I told them that as the renewals were due they would not be renewed well now is the last one then we re done with meta Trak - good product most of the time but management don t give a jot - shop elswhere guys hit them in the pocket because they are obviously taking so much money from new customers they are not prepared to look after their existing ones

Absolutely rubbish

Absolutely rubbish Car was stolen this morning off my driveway My insurance company insisted I get a tracking device Problems I had to tell them my car had been stolen Burglars used the spare key without a fobThey would not tell me the location of the car Luckily I had an Apple Air tag in my car which I was able to use The police immediately tracked the car and it was recovered albeit damaged Used Tracker in the past and they used to ring me if anything suspicious Don t waste over 400 on MetaTrak

Absolutely crap

Absolutely crap Worked ok in the first few months now constantly out of Sync with location journeys etc Never had this issue with my Vodafone trackerCustomer service never get back to you Avoid

Would give this company zero star if

Would give this company zero star if possible avoid avoid avoid absolutely garbage

Mustang

I use metatrak both in our private car and also recommend it as our go to solution in our american muscle car club The system is excellent and protected our car when a somebody tried to steal it on a trip Far better than other systems available