Meterpay Reviews

Theres something very dodgy about this

Theres something very dodgy about this company Even though I use a smart meter connected to meter pay I can not see how much energy I m using but yet they insist on me setting up an account When I set up a account it never saves my meter number so every time I have to put in my meter number But hey guess what there s a facilty to store my bank details I also can t see what money I have left remotely or when I log in and how much I ve used on emergency credit The companies set up to take money off people that are struggling and not help them or communicate to them in any means useful to alleviate stress I want to know exactly what s going on so I can plan my finances for the day week month but they keep you in the dark so that you are in fear and give them money They sell the service on money going on in real time but not my money spent with them going out Legal Scam stay away I will not move into a property next that has this company and who has no empathy for the people Absolute awful service

Rip off scam meters

Putting 50 on every 3 days Tried putting 5 on turned everything off but money was still gone within hours

This meter pay net actually electric

This meter pay net actually electric meter site top up system info on website helps all very easy to use top up money paid direct to land lord bank account well I do my checks up trying to find out last few days I m curious to know who creating estimates per day why I m charged even I m days not home even if main switch off all i my room I find out about it by accident by being away 3 days to return to empty meter how possible why I m charged for what Questions no answers Also I want create account on meter pay net why I can t create my personal customer account always error or my email wrong or password must have some digit or what ever excuses for not allow us create account to be able to see all info from day one I start using this system money I really want to know answers I will find out takes time but I want to know I m customer and customer is right and it s a fact I wrote to Meterpsy net customer support got fast reply that they can t answer anything to my questions I have to go to energy provider So far I paid 100 for hardly being home hardly using any light heater of cooking or using hot water Very disappointed Last few days dramatic change in info from 15 a day I m now charged 4 a day waiting for more price drops Then I write 5star review all goes to this direction looks like very fascinating who creates estimates People anyone had same experience

Expensive and weird set up

Expensive and weird set up Not sure why my landlords opted for this - will be bankrupt if I keep with meterpay

This is a review in two parts

This is a review in two parts - Deeply concerning regarding the staffs attitude when you call unhelpful and jobsworth is all one can say on that front The login to access your account is shockingly bad The meters are really good Just don t hope to get any help when things go wrong Just pray you can sort it and don t die of despair in the interim Apparently Mr Homer the MD does not speak to mere mortals and all emails sent get vetted by the manager first Interesting

Bunch of criminals they are

Zero star if that would have been possible I used to be with Easy Housing in a hostel Before we just had a stable amount of service charges we had to pay and that was it but they decided to install them Meterpay meters and it s very expensive absolutely rip off and a scammer fraudulent company taking advantage of vulnerable tenants It s a disgrace and should be illegal and people should report them including all landlords that are using them exploiting poor people who think it s ok to pay their massive charges It won t show you no breakdown - of your usage and when you top up your credit mysteriously disappears - no way I ve used that much My girlfriend is still with them and runs out of electricity all the time and she s hardly even at home using anything She s also on benefits and is sick with a transplant of kidney has a hole in her heart and has got TB Meterpay - and Easy Housing so called supported housing just don t care - they don t support people at all and wouldn t even care if you die Disgusting pigs they are Sadly nobody cares

Do not ever take a house with meter

Do not ever take a house with meter pay I repeat do not ever use meter pay They are not transparent and rude I was speaking to one of their customer service and she hung up on me when I asked a very simple question If its okay for a one-bedroom apartment with no heating system at all using a 5-pound per day is fair enough

Daylight Robbery

I moved into my house on April 15th and today is April 27th in just 13 days I ve already spent 80 on electricity For context I live in a studio apartment work 40 hours a week and the only appliance that s constantly on is the fridge How is this even possible I m definitely taking this up with my housing agency to get this terrible provider changed This feels like daylight robbery