Mexem Reviews

The I don t recommend it to anyone

The customer service representative solves the problem very slowly as if she is just learning how to use their own platform I don t feel safe with my money with them they even play tricks with the changes they make the background settings in such a way that they do well not the customer I don t recommend it to anyone

referral bonus

In two and a half months they still haven t paid the promised 150 referral bonus Even after the additional two weeks they claimed would resolve the issue nothing happened Following up with more questions received no response I ve already given up on it and even sent them a thank-you note to express my resignation So this is clearly a partially reliable system at best I don t think this approach will help attract more clients in the long term They should promise a smaller amount that they are willing to pay I hope I can eventually access my money when I attempt to withdraw my balance I m afraid it might have been a mistake to transfer so much money there For example I even hope I can withdraw the remaining euros to Revolut as the base currency is another one as amounts under 2 5 euros can t be converted Even such small amounts matter to the average European nowadays It is evident from others comments and my experience that the support team may at some point completely stop responding

Other brokers are cheaper faster and better

I tried to transfer my actions to Mexem After 4 weeks I asked what the status was They hadden t received anything from my old broker When verifying there claim with my old broker Mexem had to admit that they where backed up internally So they lied the first time After 7 weeks of waiting I asked again for a status update This time my old broker had supposedly declined the transfer and they asked me to restart the process from scratch So how come I m only made aware of this upon my question for a status update How come that the second time their process is different than the first Probably they made a mistake the first time and don t want to admit it My old broker also confirmed they haven t received any reactions till this day on there multiple mails for transfer arrangements to be made This while they charge more are slower and have a worse customer support than other fintech brokers I canceled the transfer emptied my account and said goodbye

weekly newsletter

I am disappointed in your weekly newsletter There used to be a You Tube TV presentation summarizing the coming week This was excellent Now this is no longer featured Your newsletter is now basically a list of company earnings

Is ok broker

Is ok broker But I think the costs are 2 high as a daytrader at least

Fine broker

Great broker to use easy site and advanced desktop app Only downside is moving funds out of Mexem to our bank account takes very long much longer then written sometimes up to a week

Good assistance

Good assistance Makes finally IBKR usable for Europeans

Excellent service

Excellent service was helped by Vincent Recommendable broker that has great trading software