Michael Stars High Quality Clothing Made in LA
Based on authentic user experiences
Darlene Michael
6737 reviews
N/A
7 months ago
Terrible customer service
I ordered items and before they were sent to me they had a promotion I asked for the promotion to be honored and was told no Really First and last time I will order from them They actually pay a customer service rep with that non existent level of making sure the customer is satisfied
Hanada
6737 reviews
N/A
7 months ago
Horrible customer service and dishonest
Horrible customer service They list a phone number however when you call they don t answer and ask to leave a message which they never return I ordered 3 Tees and I immediately returned two of them which I even I did not try It took them two weeks to process a refund after I sent multiple emails Then they email me about the refund with deducting 8 00 without any explanation I had to email them several times regarding not refunding me the full amount Finally they replied that they deducted 8 00 due to deodorant stains I never tried them They are dishonest unprofessional and make any excuse for a return not to be refunded in full They will be reported to Better business bureau Even they said they processed my refund it s been a while and did not post to my credit card A dispute to follow with my credit card Buyers be very careful to purchase from this merchant What a waste of time
Carla zinn
6737 reviews
N/A
7 months ago
No response poorest service
No they don t answer calls or call back they wouldn t honor the 15 discount for first purchase Poor customer service a don t care attitude
Carla zinn
6737 reviews
N/A
7 months ago
Crappy customer service
I had similar situation they wouldn t credit me for a first time ordering promo I returned the dress on principle they do not answer phone calls and don t seem to care I ll now wait for my refund hope there will not be an issue
Karine Paris
6737 reviews
N/A
7 months ago
Horrible customer service
Horrible customer service They sent me the wrong size and they won t exchange it Horrible Don t buy from this place Cheap material too
Janet Shelquist Harney
6737 reviews
N/A
7 months ago
Horrible customer service
Horrible customer service Bought 2 78 tee shirts One of them had a whole in the shoulder Asked me for a picture sent it and have tried to reach out several times with no response I hate a company that doesn t stand behind their product DO NOT BUY
Leanne
6737 reviews
N/A
7 months ago
WORST SERVICE EVER If I could give this company a zero
If I could give this company a zero rating I would Never mind poor customer service There is NO customer service Two of the items ordered were supposed to be the same colour but they weren t even close The other item was a terrible fit When I tried to get a return label they sent the same auto reply over and over but the link wouldn t work because I m from Canada They overvalued the package which cost me extra in duties This company is unprofessional and does not value customers Never again for me
Julie
6737 reviews
N/A
7 months ago
Cheap expensive purchase
Bought basically a tshirt and paid 78 only to have it develop small holes in the front despite hanging it to dry and wearing it infrequently SUCH CHEAP MATERIAL Not the Michael Star quality shirts I grew up with and definitely not worth the price
Aliya Aliya
6737 reviews
N/A
7 months ago
I mailed back my return
I mailed back my return it was delivered two weeks ago but nothing has been processed I have emailed them three times and have never received a response I Will never buy from them again
Jeanine March
6737 reviews
N/A
7 months ago
Fabric began shredding and fraying on
Fabric began shredding and fraying on front panel after as few as 5 washes following label instructions Maybe wore shirt not inexpensive a total of eight times Contacted them via email about it they did not express any concern or care at all They responded with a it s been too long to return or replace and offered a coupon code to buy more clothing They didn t care at all that they have a quality control issue and when offered they didn t even ask to see the photo I was prepared to send them Will not buy from this brand again