Micro Scooters Official Store | Children & Adults Scooters
Based on authentic user experiences
Sr
6731 reviews
N/A
10 months ago
They have the best customer service
They have the best customer service Even when a mistake was made on my part they fixed it This time they were able to track my order in time for my sons birthday
Kieron
6731 reviews
N/A
10 months ago
Superb product and simply the best customer services
I had an issue with an order which was entirely my own fault I ordered the wrong size helmet I contacted Customer Services by WhatsApp it was 8 o clock at night And Sarah in customer services gave me instructions on what to do She is a star The delivery I received by the way was next day delivery Perfect Cannot recommend this company highly enough
Dogan
6731 reviews
N/A
10 months ago
Good customer service experience
The ball bearing of my front wheel broke in less than a year but it has been easy to reach customer service via chat and they promised to send a replacement one Customer service was very helpful
Mel
6731 reviews
N/A
10 months ago
Excellent customer service
Excellent customer service - I had cosmetic problems with a helmet received as a gift which had been bought through a third party and Sarah arranged for a new one to be sent out to me Very personable WhatsApp help Saved me a huge headache of having to contact the gift-giver
Sanjay
6731 reviews
N/A
10 months ago
Excellent Web chat customer service
Excellent Web chat customer service Resolved my issue swiftly and with information to help understand the assembly of the scooter Great design would have liked to have a switch for the lights on the handle bars But well constructed nevertheless
Chantelle Strang
6731 reviews
N/A
10 months ago
Big company with personal values
The customer service is always spot on It is clearly a big company given you see every second child on a Micro scooter but it doesn t feel like a big company when you need help They are easy to reach responsive and always super helpful Thank you so much
customer
6731 reviews
N/A
10 months ago
Amazing customer service
Amazing customer service I experienced some issue with a voucher code then l was adviced to contact their office by email They resolved the issue for me in no time lovely ladies Sarah Catherine Rosie and Daisy were all very helpful friendly and patient with me Thank you all
Alma
6731 reviews
N/A
10 months ago
Cute products and generous discount
Cute products and very generous discount I had a query about gift options - they answered really quickly and honestly No option to add a gift message at the moment but hopefully a feature they ll consider in the future
Adam Law
6731 reviews
N/A
10 months ago
Replacement wheels
I spoke with Daisy regarding the LED wheels I purchased for my daughter s micro scooter one of which had stopped working After a brief exchange she arranged for a replacement pair to be sent out Can t argue with that great service
Joe
6731 reviews
N/A
10 months ago
Great products and customer service
I purchased 2 helmets from the Irish ie site The order arrived very quickly and I was very impressed with the fit and quality of the helmet I ve tried other helmet brands but they never fit correctly The helmets from micro-scooters were perfect I had an issue with the led light but it was promptly resolved by the customer service team Overall great experience with this company