


Midea - Make yourself at Home - World's Number 1 Appliance Producer
Based on authentic user experiences
Diane
6736 reviews
N/A
11 months ago
No help with defective ac unit
I waited 3 months for a portable ac unit I picked it up and brought it home 88 lbs It was defective When I called Midea they told me to Take it back to the store for a refund Problem is now it s June and there aren t any in stock anywhere Midea doesn t care They won t pay for me to ship it back to the store to get it fixed nothing TERRIBLE COMPANY POLICY No support what so ever for their garbage product I WILL NEVER BUY THEIR PRODUCTS AGAIN NEITHER SHOULD YOU
The Dose
6736 reviews
N/A
11 months ago
I have bought an 2000 watt oil radiator
I have bought an 2000 watt oil radiator from the exclusive distributor of Midea Chinese electronic products manufacturer in the Republic of Georgia that is M Technics LTD I bought it online on w w w midea gePrior to that I had a typical electric heater of 1500 watt and it was doing great but it stopped working for some reason At this point I decided to buy Midea oil radiator and it s the worst experience in my life ever I messaged the online sales manager Mariam Tsitskishvili and she absolutely has not taste or knowledge of customer service at all That s something regular and normal in Georgia also the general taste and quality expectations of people here is very low I messaged Mariam Tsitskishvili multiple times but her replies were unprofessional and frustrating and she never put the possibility the radiator deficiency is due to a technical fault The device doesn t work properly and doesn t make the room warm at all although it is 2000 Watt the previous 1500 watt electric heater was doing much much better Please DON T buy Midea products and if you are living in the Republic of Georgia NEVER buy from midea ge they sell faulty products and have the worst customer service you can ever imagine BE CAREFUL
Hope Heidenreich
6736 reviews
N/A
11 months ago
Eureka vacuum arrived broken
I have never had so much trouble getting something resolved Your company does not have any policies in place for working with people with disabilities Shame on you I had to wait for someone to put it together and therefore missed out on the window to be able to return it to Amazon I chatted I called your customer service I was told emails were sent emails never have arrived from you I really dislike being lied to I expressed concern about having my personal information clearly sent to a questionable email address that says nothing about Eureka in it I cannot use this because I cannot empty the cup It is broken and you already have a picture of that I would like to know ASAP what you were going to do to fix this problem I have spent almost 160 on something I can t use I really do not wanna have any further products from your company because I have zero confidence in your company Please send me a full and complete refund ASAP
Edward Hamlett
6736 reviews
N/A
11 months ago
One of the worse company I ve ever
One of the worse company I ve ever dealt with I call them because of a Eureka Vacuum I purchased less than a year old First I was informed it was covered under warranty and I would be getting a new machine as all I had to do is send a video and ser in of the machine I complied and received an emailed that they hac received all info they needed and I would hear from the in one business day Long story I ve had to contact them several times over the past two weeks with no results yet Never will buy from them again UPDATE After three weeks I Finally received 100 check back this no means takes care of my problems as I paid over 150 and all I wanted was a part to fix the machine but I guess something is better than nothing
John Crosetto
6736 reviews
N/A
11 months ago
Garbage wash machine
Piece of complete garbage wash machine Malfunctioned after 5 months my 15 year old Kenmores were still great should have never bought this garbage Never ever buy this crap
Da Man
6736 reviews
N/A
11 months ago
Bought a fridge from Trade Tested NZ
Bought a fridge from Trade Tested NZ then one of the shelf got damaged I order and pay 25 for it to get replaced Got told I will receive it within 7 business days its 8 months now Im still waiting Don t waste your money buying their product
RL
6736 reviews
N/A
11 months ago
Midea Singapore is a total scam and you shouldn t trust it at all
So I m writing from SingaporeWe bought a Midea dryer a year or so ago and added a five-year warrantyWell the dryer broke down recently That wasn t really the issue The real issue was how Midea people refused to help us with our dryer We ve been calling and calling and calling begging for help asking very nicely mind you for someone to call us back NOBODY EVER DOESWe ve been living without a dryer for some weeks now and this would normally not be a problem in previously sunny Singapore but alas the country has become England with the weather all that rain and damp and grey skiesMidea has zero accountability zero responsibility and zero sense of decency We haven t met a single staff member who was willing to help or you know at least do their jobThis has led us to conclude that Midea Singapore underpays its staff terribly which would explain the horrendous passive-aggressive attitudeIn any case we ve resorted to hanging clothes in the living area and also hiring an external laundry service but wanted to come in and tell EVERYONE NEVER TO BUY AN APPLIANCE FROM THIS BRANDIF YOU RE IN SINGAPOREBecause we can t unfairly judge everybody else in other parts of the worldThat is allThank you
Paul Kenyon
6736 reviews
N/A
11 months ago
I still don t know if my brand new
I still don t know if my brand new Midea A C works as it should If it does I can t figure it out Midea customer service has been completely lacking in that I ve had no response from an email simply seeking a copy of the owners manual I saw a Midea fridge I quite liked but will now have to rethink that expenditure
BBSpringer
6736 reviews
N/A
11 months ago
Avoid product useless and customer services as bad
Dehumidifier didn t work from the onset Contacted the company who just sent me on a run around for a further 10 days Eventually got it returned but would never buy from Midea UK again
Sandeep Pandey
6736 reviews
N/A
11 months ago
Worst product and pathetic service
Worst product and pathetic service It s a trap The product is not good and the warranty support is manipulative They ask money for replacement of bad product under warranty in the name of depreciation Never by Midea products