


Based on authentic user experiences
Mrs Mann
6735 reviews
N/A
5 months ago
Miele dishwashers are a joke
I purchased a new Miele dishwasher after the one I had broke down after only 6 years The new dishwasher is only 6 months old and is now not working I have to wait for 3 weeks for it to be repaired This is a disgraceful product and I m not confident in the product at all All their claims in being a superior product is a lie I should have put in another brand Lesson learnt I m guessing they clearly don t care about their brand image and promises they make after reading all the reviews here I will never purchase Miele again
Gupta Household
6735 reviews
N/A
5 months ago
Warning consider a better employment option
Warning Poor Work-Life Balance and Unfair Compensation Consider carefully before accepting this role as it may not offer the desired work-life balance The compensation is insufficient for the demands of the position Key Concerns 1 Unsustainable workload Expect excessive hours and potential overnight stays in subpar accommodations 2 Delayed reimbursements Face delays in expense report reimbursements up to 3 000 3 Lack of technical expertise Training may focus on outdated technology and unnecessary complexity 4 Ineffective leadership Supervisors may lack fundamental technical knowledge e g proper equipment setup Alternative Options Consider alternative employers that prioritize work-life balance and fair compensation such as McDonald s Recommendations 1 Evaluate the company s priorities and values 2 Assess the role s demands and compensation 3 Explore alternatives offering better work-life balance Make an informed decision to ensure your well-being and career satisfaction
Amina
6735 reviews
N/A
5 months ago
Absolutely stay away from Miele
Purchased a dishwasher from Miele From day 1 the panel was malfunctioning and finally the entire device stopped working 2 months after purchase Their service person confirmed that the panel was not working Despite this refused to replace the dishwasher with a new one or to refund me They said their policy is to repair the item first despite the fact that the repair part is not available The phone customer service also told me that the only way to get in touch with their headquarters is by mail not phone not email Basically i m stuck with a broken dish washer and they take no responsibility Disputing the charge on my credit card and will do whatever it takes to get my money back This company should not be in business in a country like US This is about principle
John
6735 reviews
N/A
5 months ago
I googled Miele sucks and wound up here
I googled Miele sucks and wound up here so here goes A piece of metal on my 2019 dishwasher came loose so I called Miele service for repair Instead of sending out a guy in a Miele truck wearing a Miele shirt they sent me some quasi English speaking Russian POS who destroyed my control panel and said he needed to send it out for repair s Concerned I called Miele and i discovered that although Miele sent him out to repair they are now sending out any crappy company and claiming they re authorized Miele repair people the company he s with had multiple one star ratings God knows who he was going to get to repair the repair the panel I decided I did not want this guy back in my house again and decided to eat it and just buy a new Miele dishwasher When I told the repair guy my plan I called him to let him know I was going to replace the whole dishwasher he had the audacity to ask if he could have all the parts from my old dishwasher and actually had the nerve to make a follow up call a week later to beg for the parts again This is who Miele is farming out their high end work to disgusting So I go out and buy a replacement model to the tune of 3 grand and change The quality is literally half as good as the 2019 model Miele also promised me a 400 dollar rebate on the new dishwasher which rather than simply mailing me a check for 400 dollars like the old days they forced me to take the rebate in the form of a gift card Mastercard Apple Pay bullshit I never got paperwork on the card number and never could calculate when the 400 was used up so I limited my spending to small purchases at coffee places Today I tried to charge 24 dollars at Peet s coffee and the card got declined Miele never told me there was an expiration date on the gift card I discovered there was still a ninety five dollar balance on the card but I would have to pay Mastercard 12 95 to open the account back up I told them to forget it So what is the point of this long story Miele sucks Their dishwashers once great are now crap they re outsourcing service to unqualified vendors and their rebates are whatever is easiest and cheapest for them I am totally disgusted with this company Thanks for listening
Mmm
6735 reviews
N/A
5 months ago
Miele Service is Horrible
Miele initiated a service on my clothes dryer about a potential problem I had to agree or the warranty would be shot The Miele service man came out and gouged my front door with his tool to lift the dryer Of course that was not sufficient so he had to come out again with a helper to assist and deeply scratched the adjoining cabinet No repair or response from Miele for either incident
Ashley Kemp
6735 reviews
N/A
5 months ago
Atrocious return policy
Really expensive parts the parts don t fit and the return policy is for 15 days only
Helena Gerbers
6735 reviews
N/A
5 months ago
I HATE the Miele Triflex HX2 Runner
I HATE the Miele Triflex HX2 Runner that I just purchased I got it because I purchased one of their canister vacuums in 2005 and I love it I wanted an updated cordless vacuum to replace it and trusted that Miele was still good WRONG WRONG WRONGThis vacuum pulls too firmly on the carpet and when I tried to vacuum the hardwood in the kitchen it didn t pick up dirt I called them to return it and they basically told me F you DON T BUY FROM THEM unless you want to get suckered into buying an expensive POS that you can t return They are not the company that they used to be
Mr Fixit
6735 reviews
N/A
5 months ago
These poor reviews are accurate
These reviews are accurate Terrible customer service Is the company aware of this Just complete dismissive and arrogant people on the phone Basically they want you lost
dsfdfds
6735 reviews
N/A
5 months ago
Here s another Bad Review of Miele s
Here s another Bad Review of Miele s customer serviceOur dishwasher stopped working 4 weeks agoMiele sent a technician who evaluated the machine on his first visit and than proceeded to order 2 computer boards which took 2 weeks to arrive from Germany Wrong parts he couldn t fix the machine had to order another the correct part which will take 2 more weeks to arrive in the USNever buy from Miele Abusive warranty work all their parts are overseas spelling Long Wait times from feeble customer service
Faisal Khan
6735 reviews
N/A
5 months ago
Devil wears Miele
more high-maintenance than Miranda Priestly on a bad week 15 minutes of rinse pre-heating machine turns off turn it back on rinse AGAIN empty the water tray add water to the bin EVERYDAY I give up Reinstalled the nespresso Done with this luke-warm even at the highest setting thousand dollar coffee