Miffyshop Reviews

I ordered two items on 20th November so

I ordered two items on 20th November so 24 days ago was advised 2-3 days delivery I have emailed three times as items not received and they keep telling me they have sent them to Royal Mail who haven t received them I ve asked for a replacement and no answer Terrible service

Hopeless

This company do not appear to know how to run a business it sounds like a one man band which would be ok if that one man could cope They are unable to process orders in a timely fashion and answer queries with hopeless Covid blaming platitudes Avoid

No goods received garbage customer service

Placed an order on December 27 which shipped the next day but has seemingly disappeared Customer support is useless and at this point I m pretty sure the company is operated by a 16 year old managing a drop-ship business in their spare time Avoid at all costs

Order never arrived no response from customer service

i ordered a bottle a few months ago and i never received it i contacted costumer service in hopes that they would get in contact with the postal service of my country to which i got a email back stating that they would resolve the issue its been months and i havent heard from them even after i have sent them emails at least 4 more times i have paid for the product along with shipping and customs clearance costs which adds up to a lot of money just to not receive my package and deal with garbage customer service extremely disappointing

Non existent customer service

Ordered a baking dish came smashed to pieces Emailed customer service and was asked if I wanted a new one or a refund I asked for a replacement and then they ghosted me completely So now I have no item and no refund AVOID

Wrong item received and poor customer service

I ordered a particular necklace Miffy and moon and received a completely different necklace standing Miffy I have emailed customer services twice since receiving the order and also reached out via Facebook messenger due to lack of response I have not received a reply to any of my messages There is no phone number for customer services either I am now left with a necklace that I did not want and a company who do not provide basic customer service Would not recommend Update after I left this review customer services finally responded to me to resolve the matter

Great - saved 20 in January sale

Just received 20 off in their Jan sale - my kids are going to love their gifts

Would 100 recommend purchasing from

Would 100 recommend purchasing from here Ended up doing most of my Christmas shopping here and my niece and nephew loved their gifts Arrived with plenty of time to spare too despite ordering later than I should have