Mike's Cigars - Buy Premium Discount Cigars Online
Based on authentic user experiences
Jaime G
6727 reviews
N/A
10 months ago
Company is Nonresponsive
Bought a Groupon and ordered a variety pack of cigars as a gift Ended up not giving the gift and since the merchandise is still fully sealed in its original packaging I emailed the company for a return authorization number Have attempted to contact them 3x with no response This is unprofessional and unacceptable
Giorgio Pecorelli
6727 reviews
N/A
10 months ago
dishonest attitude
I bought some cigars that due to customs problems in Italy so they were sent back and this is what I see from the courier s tracking number From that moment my refund requests 650usd were worthless I couldn t even ask the USPS because only the shipper can do it so Mike s cigar I wrote several emails to Mikes cigars but their reply are useless they simply do not care and 4 months are passed Third world stuff They should be ashamed
Cigars
6727 reviews
N/A
10 months ago
Terrible customer service
Terrible customer service Argumentative and will not do anything if something goes wrong with your order I ordered a box of expensive cigars as a present and paid for 3 day UPS so they would arrive on time The order never arrived and UPS tracking said a claim should be filed Contacted customer service multiple times and after 10 days finally asked them to send out a replacement or refund me and they did nothing Called on a Saturday and was told they needed manager approval and no manager was working but they would call me Never heard back from them and ended up disputing the charge with my credit card
Capo
6727 reviews
N/A
10 months ago
I ve been ordering from Mikes for many
I ve been ordering from Mikes for many years No issues