


MilanoCard - The city pass to visit Milan top attractions
Based on authentic user experiences
Customer
6731 reviews
N/A
9 months ago
Scam 100
Scam 100 looks genuine but as everyone else can verify they take your money and you ll never see anything for it I ve lodged a chargeback complaint with my credit card company and I m told I ll get the money back in 5 days
David Swales
6731 reviews
N/A
9 months ago
The card was a waste of money and energy
The card was a waste of money and energy Firstly we had to cross Milan to the one kiosk run by Milano Card at that kiosk we redeemed our booking and retrieved two transport passes We could much more easily have bought the same tickets directly - at any outlet Secondly it offers only a small discount for venues and only at a small number of venues BUT the only two where we tried it Branca Tower and Design Museum both denied any knowledge of any arrangement with Milano Card - we paid full price anyway
David Valdes
6731 reviews
N/A
9 months ago
I bought entry tickets to the Duomo in
I bought entry tickets to the Duomo in Milan only to find out it was a scam When I couln t download the tickets on my phonw I appached the tickets office of the Duomo I showed my phone to the helping person ans before I could even start speaking she immediately said I m sorry you have been scammed The milanocard website is fake Working to get my bank block the purchase and get my money back Very important the website you first go to is duomomilano it and the website looks legit they even brand it as the official website but when you go through the payment process it redirects you to milanocard it
ivelina koleva
6731 reviews
N/A
9 months ago
Hello
Hello where i can file a complaint against Milano card We bought three tickets for 3 days public transport plus Duomo entrance but on my email was generated two vouchers instead 5
Letizia Bruni
6731 reviews
N/A
9 months ago
Milanocard SCAM alert- NON COMPRARE
Milanocard seems a proper scam The App failed to activate the card and I wasn t able to get any of the promised bonus discounts aperitif discount for WeTaxi museum entrance Wetaxi knows nothing about the bonus at the Duomo one of the ticket clerk told me that everybody was annoyed with Milanocard Hideous customer service I wrote an e-mail to complain and they sent me back a enjoy your stay in Milan message DO NOT BUY IT ---------------------------------------Se non una truffa sono degli incapaci e incompetenti per cui il risultato lo stesso NON COMPRATELA La App non funziona non possibile avere gli sconti e i partner indicati sul sito come WeTaxi non sanno nulla del bonus card Da evitare
Anh Nguyen
6731 reviews
N/A
9 months ago
Totally scam
Totally scam I bought entrance ticket to Duomo di Milano at cost 23E After the pmt is done by credit card they sent the email comfirm and a link to download ticket but you will never sucsessfully get the ticket downloaded because it did not exist I came to the customer service counter of Duomo di Milano to check and the answer is the web milanocard it and the It pass app is fake scam DO NOT BUY ANYTHING FROM THEM
Stephanie
6731 reviews
N/A
9 months ago
It was a disaster
It was a disaster No customer services We never got the tickets to the Shuttle bus and we had to buy the shuttle tickets from the company at the airport and when we went to pick up our cards in Milan Which I was told was right beside the station but it was actually 15 min walk away it just said no booking even though I had my confirmation email So we needed to go back to the station to buy som other tickets from ATM it which worked without any problems Don t lose your money on this scam
Stephanie Kisling
6731 reviews
N/A
9 months ago
Definite NO-GO
Payment was immediately accepted but then I received no confirmation of anything so I didn t have the booking code needed to use the card I tried to contact customer service if you can even call it that but heard nothing back They also don t have a phone number to call only an email address with an automated response that this email address isn t checked How helpful Definitely do NOT recommend as it seems to be nothing but a scam
Lee Gordon
6731 reviews
N/A
9 months ago
Terrible option
Terrible option - avoid One kiosk to collect the travel card had to travel across Milan - no online verification or card you need a physical ticket Still waiting for a refund didn t get the first confirmation email so gad to buy another Codes don t work for discounts - complete joke
MR P STEWART
6731 reviews
N/A
9 months ago
Don t waste your money on this
Don t waste your money on this but an easily obtainable travel card in Milan The kiosk where you get your travel card is not a short distance from the station the machine didn t dispense a valid card and there is no way of contacting Milano Card I had to instigate a chargeback with MasterCard to get my money back