Reviews
3.74
5-star
47.11%
4-star
16.53%
3-star
15.7%
2-star
4.96%
1-star
15.7%
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Recommended
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Alejandro Ortiz
N/A
8 months ago
Lorena Sanchez was very helpful
Very fast and reliable Always with great prices I ve always used Milescarrental when renting a car in the US Emma was very great and helpfull in helping us to upgrade to a bigger car Feeling greatful with Ender da Silva Thank you again Emma and sale advisor Shavely
Ghyslaine Croes
N/A
8 months ago
Very fast and reliable
Karol and Saret were great polite respectful cleared all our doubts The system should permite give tips money like a appreciation of the service received
Pedro cruz
N/A
8 months ago
Karol and Saret were great
Goodness and mercy care and respect
Richmond
N/A
8 months ago
Goodness and mercy care and respect
The great variety of rental companies to choose from in one place coupled with great discounted rates made using Miles Car Rental worth it The use of its website was seamless and very easy to navigate
Goldie
N/A
8 months ago
Miles Car Rental - Car rental gold
As a first expirience AVIS add cost for suppoused local required insurance coverage Fortunately Miles customer service took the case and I received excellent treatment from Miss Lorena S nchez She immediately understood the request and managed to find a solution that this time was favorable for me As conclusion is better to rent with Miles because at least you will be listened and they will find a solution with the Car Rental Co
Rafael Hdz
N/A
8 months ago
A great solution
Maria Jose Heredia was extremely helpful and reassuring The car given to me by the rental company was less than expected and she carefully explained my rights and assisted with the complaint registration She was very knowledgeable and and customer oriented Many thanks Maria
Naveen Umrao
N/A
8 months ago
Maria Jose Heredia was extremely
Karol Moreno Gracias por tu ayuda Saludos desde Puerto Rico Julio
Julio Ortiz
N/A
8 months ago
Karol Moreno Gracias por tu ayuda
I actually received a call about my incomplete reservations This is my first experience using Miles Car Rental and I m blown away by the exceptional customer service I don t recall ever receiving this type of customer service from a car rental company This quite exceptional Natalia was extremely helpful
customer
N/A
8 months ago
I actually received a call about my
This is an updated review from my previous experience at Hertz car rental through Miles car rental After talking to Shavely Arteaga about my Hertz car rental experience through Miles car rental Shavely was very mature in handling my case and making sure that I got a refund for the misunderstanding that took place with Hertz car rentals First she contacted me to see how my rental went and inform me she will take care of anything that did not make my experience an enjoyable one After she found out what happen she immediately call me and assure me that she will pursue a refund for me And yes I m very happy she did
customer
N/A
8 months ago
Great customer service experience
My experience was great because of Ms Paulette who is the Dollar Rental Agent that checked me in she was so kind so personable I thought I was talking to a friend and we were just catching up as she worked with me to get the rental car that I needed without any issues She is amazing Then the young lady at the Dollar rental pick -up location was so kind and friendly A true pleasure I would rent from Dollar every time if I was dealing with a Ms Paulette and the young lady at the car pick up She had a great smile and bubbly personality
Car rental USA with a 35% discount at the airport. Rates with insurance and free modifications. No extra charges at the rental location.
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