Minisplitsystemsdirect Reviews

I was looking for filters for my HD56

I was looking for filters for my HD56 Sentinel dehumidifier They re hard to find but we re readily available with Mini Split direct and at a reasonable price I ll be back

I was a little apprehensive about

I was a little apprehensive about buying a Pioneer System as I ve always gone with with Mitsubishi or Fujitsu but I want to reassure those of you reading this review that Pioneer and Mini Split Systems Direct has some of the best customer service I have ever experienced The quality of this system is excellent I ran into a few installation issues but Mini Split Systems Direct Jon and Devon you guys are awesome worked with me to get everything installed correctly Something else of note about their customer service whenever I did call them I was never on hold for longer than a couple of minutes I have called some of the larger companies only to be on hold for over 45 minutes All in all I am extremely happy with the performance of the unit but it was the customer service that won me over Kudos Mini Split Systems Direct

Mini Split Systems Direct is a pleasure

Mini Split Systems Direct is a pleasure to do business with They were quick helpful and accommodating in meeting my needs

I ran into some issues that I created

I ran into some issues that I created myself and Steve at Mini Split Systems Direct tech support was awesome He listened and responded to what I said and solved the issue on the phone This is our second unit from them and customer support has been great every time Thank you Sam Tony

Steven was great to work with

Steven was great to work with I work in disaster area rebuilding We buy mini splits from mini split systems direct for homes that we rebuild after fires We have installed the mrcool systems in 10 different homes anywhere from single zone to five zones the products they carry are great and customer service is fantastic every time We plan on purchasing 8 more units this season

Knowledgeable staff

Knowledgeable staff with great customer service skills and they are almost always available Ugene was a great help Now we will survive the summer

Affordable prices and great customer

Affordable prices and great customer service They care I highly recommend these guys

Without a doubt these guys are at the

Without a doubt these guys are at the top of the industry in costs and customer service I ordered a Goodman dual fuel system but didn t order the right furnace so instead of sending me the wrong unit they emailed me and said in looking at the condenser and coil I purchased this wasn t the proper furnace and then sent me a link to the correct one and shipped my order out next day in this day and age these types of people are hard to find great company with integrity thanks to Steven I am a beyond satisfied customer

Great customer service and unit works

Great customer service and unit works great Definitely recommend buying from this company I bought the ACiQ 3 ton air conditioner

We are finally feeling comfortable in

We are finally feeling comfortable in our house thanks to Godman and Mini Split Systems Direct Excellent price quality and warranties not to mention great customer service from the experts at Mini Split Systems Direct I should have replaced our old system sooner