


Based on authentic user experiences
Graham Robins
6734 reviews
N/A
7 months ago
i received a quote from their Beverley
i received a quote from their Beverley branch for a full house clean pointing out the house would be empty i already had three other qoutes of between 150 to 170 They told me the cost would be 500 which is a ridiculously insane amount They justified it by saying there would be three people Fact one person could do this job in a day say eight hours two people could do it in half a day three people well that can take no more than three hours that is a fact Therefore this company want to charge me 55 83 per hour for a cleaner To cap it all they were very condescending as if it was me wrong for thinking they were wrong i employ cleaners i know how much they cost Any readers can determine whether that is a fair price or not but my view is its absolutely mental get real Minster cleaning stop trying to pray on people
Travis Adamiec
6734 reviews
N/A
7 months ago
Shocking company that s run with sheer
Shocking company that s run with sheer incompetence by incompetent people Don t pay people for what they have worked Have no clue or regard for employment law workers rights Have no respect for workers at all Have no idea about dbs procedures Basically do what they like It s just not good enough in this day age for a company to act this way Shape up or ship out
Ms Shelby
6734 reviews
N/A
7 months ago
I worked for teesside minster cleaning
I worked for teesside minster cleaning who think it s OK to induct someone how to clean sink taps with a bog brush they hire more by friends of friends so when you do eventually get a job with them the gossips start I took one week of where I returned to lots of gossiping from the cover cleaner to say I was always on my phone and not doing my job properly I was then texted by my boss warning me im being watched I only worked for them for a month absolutely incompetent if I was a client I would not hire a firm who just hire people because there friends of friends and not by there qualifications I quit as it was that bad I d rather not work than be treated worse by power mad wannabees
Mr Loake
6734 reviews
N/A
7 months ago
No response
I have used the Henley on Thames branch and have chased for repayment of some overpaid invoices They do not reply despite several emails and telephone calls
B
6734 reviews
N/A
7 months ago
Toxic great dunmow minster shabby
Toxic great dunmow minster shabby people shabby company
Joanna Brown
6734 reviews
N/A
7 months ago
Cleaner not being careful
Was trying to workout at pure gym and one of your cleaners wasn t being careful This was in the weightlifting area during my workout she kept shoving her vacuum around my legs mid workout almost knocked my drink over not paying attention at all She kept doing the same to other folk lifting much heavier weights which is really dangerous If she knocks them mid rep they could drop the weight on her or themselves either causing serious bruising or crushed bones I understand she s just trying to do her job I ve been a cleaner before But being careless in an area where people are lifting heavy weights could again cause serious injury to herself or others Somebody really needs to tell her to wait until someone has finished their routine before cleaning the area just to avoid any unnecessary injuries
Mr Loake
6734 reviews
N/A
7 months ago
Very Poor
DO NOT USE I would not recommend this company to any business or anyone considering working for them Their customer service is a disgrace and they do not care about their clients or staff
Molly Smith
6734 reviews
N/A
7 months ago
Horrendous Customer Service
This is one of the worst companies I have ever had the misfortune to deal with I suggest you research them before considering trusting them with your facility requirements They will sell you the dream and then let you down Horrendous local office staff who are abrupt rude and unhelpful Steer clear
B
6734 reviews
N/A
7 months ago
You have been warned
You can commonly expect to be ignored no support for personal circumstances broken promises and they will take your money that you earned and ignore you Never provide cover so expect you to pick up the slack Never saw them personally apart from interview and first day They ll happily be paid by the site and everything else is down to you
Mounir Sekkat
6734 reviews
N/A
7 months ago
I manage St Mary s Court in Diss
I manage St Mary s Court in Diss and have used Minster Cleaning for the past 6 years The cleaners are all first rate and the Company is a pleasure to deal with I have no hesitation in recommending Minster to any Business Anthony HarmerDevelopment ManagerSt Mary s CourtDiss