Minuteclinic Reviews

Terrible excuse for healthcare in

Terrible excuse for healthcare in Springfield MO Rude and unprofessional staff This clinic violated my HIPPA rights on multiple levels Filed complaint and will pursue legal action Filed complaint with CVS - they said they would investigate never heard back from them Will NEVER go to a MinuteClinic ever again

I have always paid my debts

I have always paid my debts I am on a fixed income in October I received a bill from the MINUTECLINIC from January of this year I spit the balance in half ans sent a check I immediately start getting past due notice before the next month is even here In November I sent half of the remaining balance Today I received a notice from a collection agency HOW DISRESPECTFUL CAN YOU BE TO THOSEOF US THAT ARE TRYING OUR BEST

Deceptive vaccination pricing

Deceptive flu vaccination pricing They advertise thier services are 40 off The vaccine is 41 but then they add on a ridiculous 34 administration fee for simple paperwork that has a few questions about your ethnicity if you ve been exposed to covid The CVS pharmacy just 20 feet away will vaccinate you for 50 Don t waste your money go to the pharmacy for your vaccine

I tried to set up an appointment

I tried to set up an appointment but couldn t because they had my insurance incorrectly I tried calling multiple times The first time I was waiting to talk to someone for like 30 minutes it went quiet like someone didn t connect correctly I called again this time waiting 1 hour and the same thing happened There is no email service I didn t actually use them but it seems this may have been for a good reason

Reimbursement Maybe if I could reach someone

Took my daughter for a TB shot for school and was told it was n c since it was covered by our insurance She went back 2 days later for the results and was charged 25 72 even though Aetna was paying and was told we would get reimbursed on our card once Aetna pays Aetna paid Minute Clinic 18 on 7 26 and we were never reimbursed This is the 3rd day I have been on hold trying to reach Minute Clinic with no one picking up Right now I have been on hold 1 hour 48 minutes and still holding Ridiculous Would never go back here

FRADULENT FREE SERVICE OFFER

Received email invitation for FREE Women s Heart Health Screening in February NP could not find a code to bill the 20 min screening and had to collect my Insurance info Later told that CVS IT had sent the email invitation out in error I received a Bill after insurance coverages denied the screening I contested on phone and in emails to Minit Clinic 3 times Ended up in Debt Collections and I finally capitulated and paid for what was fraudulently presented to me as a FREE service just to protect my credit NEVER EVER AGAIN CVS

I am a member and every time I want to

I am a member and every time I want to use their virtual care service I have to fill out all the information as if I was a new customer absolutely ridiculous They asked me which pharmacy I want to use put it down when you speak to the provider they say what do you want your prescriptions to go Incompetence then these nurses that you get for the virtual care they make a project out of nothing once in a while I m lucky I get a doctor the doctor 123 No games no nonsense The nurses wanna make a big production

Too Much Misinformation

I would not recommend anyone deal with this company Too much misinformation given by CVS website Pharmacist and Minute Clinic practitioner in person If I m told a Covid test is free by a pharmacist and a practitioner but still receive a bill there is a disconnect If Minute Clinic knows there is an internal issue meaning I was told by a representative of MinuteClinic when I called to complain and get clarity why is it continuously happening Apologizing over and over does not negate the fact that I was given the wrong information and still liable for a bill The manager Kevin 1 267 573-1804 Yardley Pa didn t even take the time to say let me speak with my manager to see what we can do to resolve this issue that would appease us both Totally disappointed with the outcome But now I know to never return nor suggest family or friends visit MinuteClinic

Dont get a sports physical here

I scheduled an appointment a week or so ago for a sports physical and I woke up the morning of to a text message saying my visit had been cancelled with no other explanation I rebooked and showed up today and the doctor told me he could not check the cleared box because I needed an EKG because of my age im 56 and they didnt have that equipment on site This same doctor checked the cleared box for my sports physical last year Im totally at a loss